Job Title Clinical Support Worker

Lookout Housing + Health Society; North Vancouver; On-site; CAD 45,000 - 48,000; Part time

Job summary

Lookout Housing and Health Society in North Vancouver, BC, is seeking a Clinical Support Worker to assist residents with daily living, support services, and skill-building toward greater independence. The role reports to the Site Manager and aligns with Lookout's mission and ethics.

The position requires respirator fit testing, compliance with WorkSafeBC, and a clean-shaven face for proper seal. Shifts include day, afternoon/evening, and overnight, seven days a week, with a probationary period

Qualifications

• Diploma or Certificate or Grade 12 education plus two years related experience (or equivalent)
• Familiarity with community resources (addiction, mental health, harm reduction)
• Current OFA 1 First Aid Certificate required
• Crisis Intervention Skills Training an asset
• Class 4 driver’s license an asset
• Ability to work independently or in a team
• Strong organizational and communication skills
• Ability to work with disadvantaged adults in a diverse setting
• Minimum of two years sobriety required
• Criminal Record Clearance - vulnerable sector

Responsibilities

• Participate in resident intake and provide support services and assessment
• Develop service plans, crisis intervention, administer finances and medication
• Assist residents to meet basic needs and develop greater independence
• Complete required paperwork and maintain data
• Assist volunteers and practicum students on site
• Occasional external work; driving may be required
• Case planning
• Maintain attention during shifts; no sleeping on duty
• Comply with health and safety program requirements
• Perform other duties as required

Skills

Flexibility

Teamwork

Communication

Stress management

Independence

Education

Diploma/Certificate or Grade 12

Job description

Clinical Support Worker

Date: Sep 28, 2026

Location: North Vancouver, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Casual

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Dovercourt

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks' notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout's Code of Ethics. The CSW works with residents to provide assistance, support, education and skill training. Will work with resident to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Will participate in resident intake and provide support services and assessment
• Will identify challenges for resident and develop service plans, crisis intervention, administer finances and medication
• Ensure that basic needs are met by working closely with the individual on a long-term, ongoing basis
• Complete required paper work and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Some external work is likely to occur. Use of an automobile may at times be useful
• Case planning
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program
• Other duties as required

Qualifications & Competence

• Related Diploma or Certificate or minimum Grade 12 education, plus two (2) year of recent related experience or equivalent combination of education, training and experience
• Familiarity with community resources, particularly addiction, mental health and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Class 4 driver's License an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing and documentation and organizational skills.
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Quick learner and self-motivated
• Strong physical and mental ability to perform work tasks and operate job related equipment.
• Minimum of two years sobriety required
• Criminal Record Clearance - vulnerable sector

Closing Date

Applications will be accepted until October 29, 2026 at 5:00 pm