JIRA Administrator: Secure ITSM & Automation

Hitachi Cyber; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading cybersecurity firm in Canada is seeking a JIRA Administrator to enhance operational excellence by designing and maintaining Atlassian environments. This role involves administering JIRA Software and Service Management, creating workflows, and ensuring security best practices. Ideal candidates have over 3 years of experience in tech environments, strong command of JIRA and Agile methodologies, and excellent communication skills. Join us to make a significant impact on our service delivery and cyber-security operations.

Qualifications

• 3+ years as a JIRA/Atlassian Administrator in tech or service environments.
• Deep knowledge of JIRA workflows, permissions, and automation.
• Excellent communication skills to simplify technical complexity.

Responsibilities

• Administer & Optimize JIRA Software, JIRA Service Management, and Confluence.
• Create custom workflows, automation rules, and dashboards for leadership insights.
• Ensure security best practices across Atlassian platforms.

Skills

JIRA workflows

Automations

Agile methodologies

ITSM knowledge

Communication skills

Tools

JIRA Software

JIRA Service Management

Confluence

Job description

A leading cybersecurity firm in Canada is seeking a JIRA Administrator to enhance operational excellence by designing and maintaining Atlassian environments. This role involves administering JIRA Software and Service Management, creating workflows, and ensuring security best practices. Ideal candidates have over 3 years of experience in tech environments, strong command of JIRA and Agile methodologies, and excellent communication skills. Join us to make a significant impact on our service delivery and cyber-security operations.