Jewish Identity Services Coordinator

Telescope Recruitment Incorporated; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Telescope Recruitment Incorporated is seeking a Jewish Identity Services Coordinator in North York for in-person, full-time work. The role focuses on leading the identity verification process, coordinating with Rabbis, and handling sensitive community documentation.

The ideal candidate will manage case files, communicate with community members, and ensure compliance with established procedures while maintaining confidentiality. Some flexibility in schedule is noted in the responsibilities.

Qualifications

• 2+ years of experience in administration, coordination, or community services.
• Strong organizational skills, attention to detail, and ability to manage multiple cases.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Lead and coordinate the Jewish identity verification process from initial inquiry through completion.
• Communicate with community members throughout the verification process.
• Collect, review, and organize required documentation.
• Maintain accurate and confidential case files and records.
• Follow up with community members regarding missing or outstanding documentation.
• Coordinate cases requiring Rabbinical review.
• Work closely with Rabbis and provide relevant case information and documentation.
• Coordinate meetings and consultations between community members and Rabbis as needed.
• Provide clear information regarding the verification process, requirements, and next steps.
• Track the status and progress of all verification cases.
• Ensure cases are processed consistently and in accordance with established procedures.
• Respond to inquiries by phone, email, and in person in a professional and timely manner.
• Handle sensitive personal and family information with discretion and confidentiality.
• Maintain accurate databases and prepare reports as required.
• Identify opportunities to improve the efficiency and overall experience of the verification process.

Skills

Organization

Communication

Interpersonal skills

Confidentiality

Multitasking

Tools

Microsoft Office

Database management

Job description

Job Title: Jewish Identity Services Coordinator

Reports To: Senior Rabbi

Location: North York (in-person, daily)

Job Type: Full-Time (40 hours per week)

Working Days/Hours: Monday to Thursday: 9 am - 6 pm, Friday: 9 am - 1 pm (some flexibility)

Vacation: 15 days (3 weeks)

Our employer, a dynamic Orthodox Jewish non‑profit organization, is seeking an Jewish Identity Services Coordinator.

In this role the individual lead and coordinate the Jewish identity verification process. The ideal candidate will be responsible for working directly with community members, collecting and reviewing documentation, maintaining accurate records, and collaborating closely with Rabbis throughout the verification process.

Key Responsibilities

• Lead and coordinate the Jewish identity verification process from initial inquiry through completion.
• Communicate with community members throughout the verification process.
• Collect, review, and organize required documentation.
• Maintain accurate and confidential case files and records.
• Follow up with community members regarding missing or outstanding documentation.
• Coordinate cases requiring Rabbinical review.
• Work closely with Rabbis and provide relevant case information and documentation.
• Coordinate meetings and consultations between community members and Rabbis as needed.
• Provide clear information regarding the verification process, requirements, and next steps.
• Track the status and progress of all verification cases.
• Ensure cases are processed consistently and in accordance with established procedures.
• Respond to inquiries by phone, email, and in person in a professional and timely manner.
• Handle sensitive personal and family information with discretion and confidentiality.
• Maintain accurate databases and prepare reports as required.
• Identify opportunities to improve the efficiency and overall experience of the verification process.

Qualifications & Requirements

• 2+ years of experience in administration, coordination, or community services.
• Strong organizational skills, attention to detail, and ability to manage multiple cases.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office and database management.
• Knowledge of Jewish traditions and community practices is an asset.