Jewelry Retail Team Lead

Kibbi; Canada; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Mentorship programs

Coaching opportunities

Networking opportunities

Job summary

Kibbi in Canada is seeking an experienced retail supervisor for its jewellery store network. The role focuses on on-site customer service, supervising staff, and coordinating daily store operations across multiple locations.

You will hire and train staff, organize work schedules, manage cash and payroll, and resolve customer requests and shortages. Strong communication, accuracy, and teamwork are essential.

Qualifications

• Secondary school graduation certificate required.
• Experience in jewellery retail is an asset.
• Strong customer service and communication skills are essential.

Responsibilities

• Supervise staff including apprentices and design team.
• Assign sales workers to duties and organize schedules.
• Hire and train staff or arrange training.
• Teach professional development or interest courses.
• Authorize payments by cheque.
• Plan and develop exhibits and displays for exhibitions, retail spaces, and other venues.
• Order merchandise and authorize returns.
• Establish work schedules and manage cash.

Skills

Excellent written communication

Excellent oral communication

Client focus

Attention to detail

Organized

Team player

Reliability

Initiative

Education

Secondary school graduation certificate

Tools

Inventory control software

Point of sale system

MS Outlook

iOS

Job description

Kibbi in Canada is seeking an experienced retail supervisor for its jewellery store network. The role focuses on on-site customer service, supervising staff, and coordinating daily store operations across multiple locations.

You will hire and train staff, organize work schedules, manage cash and payroll, and resolve customer requests and shortages. Strong communication, accuracy, and teamwork are essential.