Janitorial Services Manager

BRIGHTER STAFFING AGENCY; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A staffing agency in Vancouver is seeking a Janitorial Services Manager to oversee daily operations and enhance customer experience. You will manage budgets, address inquiries, and ensure adherence to service standards. The ideal candidate will have strong organizational skills and experience in managing service-oriented teams. This role requires excellent communication skills as you will be training and supervising staff. Join a team dedicated to operational efficiency and client satisfaction.

Qualifications

• Strong organizational and leadership skills.
• Experience in managing service-based operations.
• Excellent communication and customer service skills.

Responsibilities

• Plan and evaluate daily operations.
• Develop and monitor service standards.
• Recruit and train staff to ensure high performance.

Job description

About the job Janitorial Services Manager

• Plan, organize, direct, control, and evaluate the daily operations of service-based establishments, including dry cleaning, hairdressing, residential cleaning services, or non-vocational training schools offering instruction in driving, languages, music, dance, art, cooking, or fashion.

Develop, implement, and monitor policies, procedures, and service standards to ensure smooth workflow and high-quality customer experience.

Prepare, manage, and control budgets, financial plans, and inventory requirements to maintain cost-effectiveness and operational efficiency.

Address customer inquiries and complaints promptly, ensuring timely resolution of issues and maintaining strong client relationships.

Oversee contracts and partnerships related to advertising, promotions, and marketing initiatives to enhance business visibility and growth.

Recruit, train, schedule, and supervise staff, ensuring optimal performance, professional development, and adherence to company policies.