Dry Cleaning Manager

Quality Cleaners; Northwestern Ontario; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Casual dress

Dental care

Disability insurance

Flexible schedule

Mileage reimbursement

On-site parking

Paid time off

Store discount

Job summary

Quality Cleaners in Ontario is seeking a Dry Cleaning Manager to lead daily dry cleaning and laundry operations, supervise staff, and drive service quality. You will oversee garment handling, safety standards, and facility cleanliness while coordinating with suppliers to ensure supplies and equipment availability.

The role focuses on achieving customer satisfaction through efficient processes, team motivation, and effective account management, with in-person work at our facility.

Qualifications

• Proven familiarity in laundry or cleaning operations.
• Strong leadership to supervise and motivate a team.
• Knowledge of laundry processes, dry cleaning techniques, and cleaning best practices.
• Excellent organizational skills with attention to detail in operations and quality control.
• Ability to handle multiple tasks in a fast-paced environment.
• Good communication with staff, vendors, and customers.
• Flexibility to work varied shifts including weekends or evenings.

Responsibilities

• Manage daily dry cleaning and laundry operations to ensure timely, high-quality service delivery.
• Supervise staff, providing training, support, and motivation to maintain productivity and excellent customer interactions.
• Oversee proper handling of garments with adherence to safety and quality standards.
• Ensure cleanliness and organization of the facility to promote a safe working environment.
• Coordinate with suppliers and vendors to ensure availability of cleaning supplies and equipment.
• Monitor workflow, troubleshoot issues, and implement process improvements.
• Comply with health regulations and company policies related to laundry procedures.
• Manage AR/AP, along with sales and new account procurement.

Skills

Leadership

Staff supervision

Laundry processes

Quality control

Communication

Flexibility

AR/AP

Tools

AR/AP

Job description

Overview

Join our dynamic team as a Dry Cleaning Manager and lead the operations of our premier laundry and dry cleaning facility. In this vital role, you will oversee daily processes, ensure top-quality service, maintain a clean, efficient environment, and help grow the business with sales and service KPIs. Your leadership will drive customer satisfaction, uphold high standards of cleanliness, and foster a motivated team committed to excellence. If you thrive in a fast-paced setting and have a passion for hospitality, laundry, and cleaning services, this is the perfect opportunity to make an impact!

Responsibilities

• Manage daily dry cleaning and laundry operations to ensure timely and high-quality service delivery
• Supervise staff, providing training, support, and motivation to maintain productivity and excellent customer interactions
• Oversee the proper handling of garments, ensuring adherence to safety and quality standards
• Maintain cleanliness and organization of the facility to promote a safe working environment
• Coordinate with suppliers and vendors to ensure the availability of necessary cleaning supplies and equipment
• Monitor workflow efficiency, troubleshoot issues promptly, and implement process improvements
• Ensure compliance with health regulations and company policies related to laundry and cleaning procedures
• Manage AR/AP, along with sales and new account procurement

Requirements

• Proven familiarity in laundry or cleaning operations
• Strong leadership skills with the ability to supervise and motivate a team effectively
• Knowledge of laundry processes, dry cleaning techniques, and cleaning best practices
• Excellent organizational skills with attention to detail in managing operations and quality control
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Good communication skills to interact with staff, vendors, and customers professionally
• Flexibility to work varied shifts including weekends or evenings as needed

Join us in delivering exceptional service through expert management of our dry cleaning operations! We are dedicated to fostering a positive work environment where your skills can shine while ensuring our customers receive the best possible experience.

Pay: $40,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Flexible schedule
• Mileage reimbursement
• On-site parking
• Paid time off
• Store discount

Work Location: In person