IT Transformation Manager - Senior Salesforce Technical Consultant

Capgemini; Mississauga; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is looking for a Senior Salesforce Technical Consultant to lead the design and implementation of innovative Salesforce solutions. This role involves working closely with cross-functional teams to deliver high-performing solutions that enhance customer experience and streamline sales and service operations. The ideal candidate will possess deep expertise in Salesforce platforms, particularly in Experience Cloud, Sales Cloud, and Service Cloud, along with strong development skills in Apex and Lightning Web Components. Join a dynamic team where your contributions will drive significant improvements in business processes and customer interactions, making a real impact in a collaborative environment.

Qualifications

• 6+ years of Salesforce development experience with expertise in Experience Cloud.
• Strong skills in Apex, LWC, and Salesforce integration patterns.

Responsibilities

• Design and implement scalable Salesforce solutions across multiple platforms.
• Integrate Salesforce with third-party systems and automate business processes.

Skills

Apex

Lightning Web Components (LWC)

Salesforce Flows

REST/SOAP APIs

Conga Composer

DocuSign

Sales Cloud

Service Cloud

Visualforce

Education

Bachelor’s degree in Computer Science

Engineering degree

Tools

Conga Sign

Data Loader

Data Import Wizard

Gearset

Copado

Job description

Job Description - IT Transformation Manager - Senior Salesforce Technical Consultant (079375)

We are seeking an experienced Salesforce Technical Consultant with deep expertise in Experience Cloud, Sales Cloud and Service Cloud. The ideal candidate will be highly skilled in Apex development, Lightning Web Components (LWC), Flows, Triggers, and Integrations, with hands-on experience implementing Conga and DocuSign solutions.

You will work closely with cross-functional teams to design and deliver scalable, high-performing Salesforce solutions that support business processes across customer experience, sales, and service operations.

Your role:

• Design and implement end-to-end Salesforce solutions across Sales, Service, and Experience Cloud platforms.
• Develop scalable custom solutions using Apex Classes, Triggers, LWC, Aura Components, and Visualforce as needed.
• Configure and automate business processes using Flows, Process Builder, and other declarative tools.
• Lead or support Experience Cloud implementations including custom branding, access control, and user experience optimization.
• Integrate Salesforce with third-party systems via REST/SOAP APIs, middleware tools, and custom services.
• Implement and customize Conga Composer, Conga Sign, and DocuSign for document generation and e-signature workflows.
• Work with business analysts and stakeholders to gather requirements and translate them into technical designs.
• Provide guidance on Salesforce best practices, coding standards, and scalable architecture.
• Support testing, deployment, and post-go-live enhancements.
• Create and maintain system documentation and user guides.

Your skills and experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6+ years of hands-on Salesforce development and implementation experience.
• Proven expertise in Experience Cloud (Communities) and experience in Sales Cloud and Service Cloud.
• Strong proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows.
• Experience building and managing complex Experience Cloud sites.
• Solid understanding of Salesforce integration patterns and experience with REST/SOAP API.
• Hands-on experience with Conga Composer, Conga Sign, and DocuSign.
• Salesforce Platform Developer I Certification (required).
• Salesforce Platform Developer II, Sales Cloud Consultant, or Experience Cloud Consultant certifications (preferred).

Nice to Have:

• Familiarity with DevOps tools like Gearset, Copado, or CI/CD pipelines.
• Experience with Agile/Scrum development methodologies.
• Experience with data migration tools (Data Loader, Data Import Wizard).