IT Technician

ABL Employment Inc; Markham; Hybrid; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Paid vacation

Benefits after 3 months

Work/life balance

Career growth opportunities

Supportive and growing team

Job summary

ABL Employment Inc. is seeking a hands-on IT Technician for a hybrid role serving dental clinics within a 2–3 hour radius of Richmond Hill. The position splits time between in-office support and onsite client visits, with an 8:00 AM start and daily team huddle.

The role requires prior dental IT support experience, strong troubleshooting, and excellent communication. Travel and a valid driver's license are required, with benefits after a probation period.

Qualifications

• Must have experience supporting dental offices (required).
• Previous experience in IT support or field technician role.
• Strong troubleshooting and problem-solving skills.
• Valid driver’s license and ability to travel regularly.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide onsite IT support to dental offices within the region (2–3 hour radius of Richmond Hill).
• Install, maintain, and troubleshoot hardware, software, and network systems.
• Diagnose and resolve technical issues efficiently during client visits.
• Deliver high-quality customer service and build strong client relationships.
• Document work performed and update service records.

Skills

Troubleshooting

Customer service

Independence

Time management

Driver’s license

Job description

Our client is a growing Managed IT Services provider specializing in supporting dental professionals. They deliver dependable computer support and onsite IT services to dental offices, helping clinics operate efficiently and securely. The company is known for its strong client relationships and supportive, team-focused culture.

We are seeking a hands-on IT Technician who enjoys both onsite client work and in-office support. This role offers a 50/50 split between office and field work supporting dental clinics within the region.

Immediate Hire

Salary & Schedule

• Salary: $65,000 – $80,000
• Monday to Friday: 8:00 AM start (daily team huddle)
• Mix of in-office and onsite client visits (50/50 split)
• Travel within a 2-3 hour radius of Richmond Hill

What They Offer

• Paid vacation
• Benefits after 3 months
• Work/life balance
• Career growth opportunities
• Supportive and growing team environment

Responsibilities

• Provide onsite IT support to dental offices within a 2-3 hour radius of Richmond Hill
• Install, maintain, and troubleshoot hardware, software, and network systems
• Diagnose and resolve technical issues efficiently during client visits
• Deliver high-quality customer service and build strong client relationships
• Document work performed and update service records

Qualifications

• Must have experience supporting dental offices (required)
• Previous experience in IT support or field technician role
• Strong troubleshooting and problem-solving skills
• Valid driver’s license and ability to travel regularly
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively