IT Support Technician (Term)

MNP; Rimouski; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

MyRewards@MNP

Diversity@MNP

Job summary

MNP is seeking an IT Support Technician for a 1-year term beginning November 2026 through November 2027. The role supports team members across Canada, deploying and maintaining business applications, and providing remote and in-person assistance.

You’ll help ensure smooth IT operations and enable colleagues to work efficiently. High emphasis on bilingual communication (French and English) and willingness to travel; experience with Windows environments and ServiceNow is preferred.

Qualifications

• Technologically savvy with the ability to learn new applications quickly.
• Experience in IT support or customer service.
• Proficient in modern Windows-based operating systems.
• Ability to collaborate with diverse stakeholders and translate needs into solutions.
• Knowledge of audiovisual technologies and business applications is an asset.

Responsibilities

• Support team members daily in the use of their technology tools both in person and remotely, across Canada
• Deploy, configure, and support key business applications, particularly in tax and accounting
• Provide technical support and maintenance relating to workstations, laptops, mobile devices, and peripherals
• Contribute to evolution of IT support standards, guidelines, policies, and processes
• Manage requests through ServiceNow and enrich knowledge base for the team
• Deliver training individually or in groups to help them become more autonomous
• Collaborate within a large Technology team while demonstrating autonomy and initiative
• Travel outside your home city as required, including same-day or multi-day trips
• Availability to work occasional shifts outside standard hours or in on-call rotation

Skills

IT support experience

Customer service

Windows OS

French & English communication

Tools

ServiceNow

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• Posted on November 3, 2026

Locations

Showing 1 location

• On-site
• Information Technology
• Full-Time
• Requisition #: ITSUP019311

Description

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you.

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology - Support Services team as an IT Support Technician. This diverse team of tech-savvy problem solvers are the professionals our team members rely on to get the most out of their technology tools. As a trusted advisor, you’ll support, utilize, and maintain MNP’s technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

This opportunity is a for a 1 year term beginning November 2026 until November 2027.

Responsibilities

• Support team members daily in the use of their technology tools both in person and remotely, across Canada
• Deploy, configure, and support our key business applications, particularly in tax and accounting,
• Provide technical support and maintenance relating to workstations, laptops, mobile devices, and peripherals
• Contribute to the evolution of our IT support standards, guidelines, policies, and processes
• Manage requests through ServiceNow and enrich our knowledge base for the benefit of the entire team
• Deliver training individually or in groups, to help them become more autonomous and efficient
• Collaborate within a large Technology team while demonstrating autonomy and initiative
• Travel outside your home city as required, which may include same-day travel or multi-day trips
• Availability to work occasional shifts outside of standard hours or in an on-call rotation, to support the continuity of service

Skills and Experience

• Technologically savvy, with a strong ability to learn new applications, platforms, and systems quickly
• Experience in IT support or customer service
• Proficient in modern Windows-based operating system
• Ability to collaborate with diverse stakeholders and translate their needs into concrete solutions
• Knowledge of audiovisual technologies and business applications in professional services is an asset
• Familiarity with networking, coding, or IT asset management is an asset
• Written and verbal French and English language skills, due to frequent collaboration with English-speaking teams/clients across Canada and some client deliverables/regulatory reporting obligation are in English

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, exclusive access to perks and discounts, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!