IT Specialist III (Infrastructure Platforms)

Workers' Compensation Board - Alberta; Edmonton; Hybrid; CAD 85,000 - 111,000; Full time

Job summary

Workers' Compensation Board - Alberta seeks an IT Specialist III to lead daily server administration and manage our enterprise infrastructure environment, including Disaster Recovery, VMware, Windows Server, Linux, and HPE platforms.

You will provide high-level technical consultation, advance automation, and contribute to AI-related infrastructure as we modernize our technology ecosystem. Hybrid work opportunities available.

Qualifications

• The candidate has a university degree in a computer-related field.
• Experience with GPU-enabled infrastructure or AI compute platforms for accelerated workloads.
• Proven ability to deploy resources with Terraform to Azure.
• Hands-on knowledge of Microsoft Exchange, SharePoint, and Azure services.
• Multiple years of server administration across Windows, storage, network, and tools.

Responsibilities

• Act as SME for IP team areas and drive innovative improvements.
• Lead complex technical issue resolution across BTS and units.
• Identify trends and training needs for IP technologies.
• Lead technology implementations following change management.
• Troubleshoot hardware and software issues; participate in on-call rotations.
• Develop documentation, standards, and procedures to improve RAS.

Skills

GPU-enabled infrastructure

AI compute platforms

Terraform (Azure deployment)

Microsoft Exchange & SharePoint

Active Directory & VMware

PowerShell/Ansible/YAML

VMware vRealize suite

Microsoft 365 platform admin

System management tooling

Education

University degree in computer science or related field

Tools

Terraform

Azure

VMware vRealize

PowerShell

Ansible

YAML

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta.

IT Specialist III (Infrastructure Platforms)

Job Type: Permanent / Full time. Job Location: Edmonton, Alberta

The WCB Alberta is currently on a multiyear journey to modernize and optimize our technology ecosystem that will achieve our strategic objectives and bolster innovation with a view into the future. As the trusted technology partner, essential to the fulfillment of WCB’s strategic objectives, the Business Technology Services (BTS) division works collaboratively and creatively with our partners, to provide secure, innovative technology and data solutions that position WCB Alberta as an industry leader in Workers Compensation. Come join our Infrastructure Platforms (IP) team where you will play a key role in leading daily server administration and maintaining WCB Alberta’s enterprise infrastructure environment, including Disaster Recovery, VMware, Windows Server, Linux, HPE server platforms, enterprise storage, and related systems and middleware technologies. Reporting to the Team Lead, Infrastructure Platforms, the IT Specialist will bring strong hands‑on expertise in enterprise infrastructure, virtualization, server, storage, systems management, and automation, while contributing to the evaluation and adoption of emerging technologies. As WCB Alberta continues to explore and adopt Generative AI capabilities, the role will also contribute to the infrastructure and platform capabilities required to securely support AI models, workloads, and related services within the enterprise environment. You will provide high‑level technical consultation to clients on technical and business projects and lead hardware and software technical assurance, implementation, packaging, and distribution. Key to your success will be your ability to solve complex technical problems, introduce innovative solutions, and create and improve documentation, standards, and procedures that enhance the reliability, availability, and serviceability (RAS) of WCB Alberta’s infrastructure.

Responsibilities

• Act as primary SME (subject matter expert) for areas IP team is covering.
• Bring forward new ideas and innovation to enhance the team and business processes.
• Lead problem resolution for complex technical issues across BTS (Business Technology Services) and business units.
• Identify technical trends and training requirements for technologies related to IP team coverage.
• Lead and perform technology implementation adhering to change management practices.
• Troubleshoot and problem solve hardware and software related issues.
• Participate in on‑call rotation. You may be contacted outside of business hours for emergency response.

Experience and Skills

• Graduate from a university or institute of technology in a computer related discipline.
• Experience with GPU‑enabled infrastructure, AI compute platforms, or technologies used to provision and manage accelerated workloads.
• Experience building Infrastructure as code using Terraform to deploy resources into Azure required.
• Strong and demonstrated advisory level of knowledge and current hands‑on experience on Microsoft Exchange, SharePoint, and related Microsoft Azure services.
• Several years hands‑on experience as Server Admin providing technical support on Windows server, storage, network, and system management tools.
• Expertise in server administration and management: hardware provisioning, storage management, Windows server builds, Active Directory, VMware host deployment and management, backup and recovery, server monitoring and alerting.
• Automation using scripting languages such as PowerShell, Ansible, YAML, PowerCLI, etc.
• Experience with VMware vRealize suite (Automation, Orchestration, Operation Manager and SaltStack) would be an asset.
• Experience with administration of Microsoft 365 platform including Microsoft PowerApps and Power Automate would also be an asset.
• Proficiency in System Management technologies like Active Directory, RightFax, Citrix, PRTG, Cisco IP Telephony, and HPE server and management products would be an asset.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated commitment to continuous learning and self‑improvement.
• Strong interpersonal and communication skills, as well as excellent client service skills.
• Previous project management experience would be an asset.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work‑life balance, supportive leadership, and a caring and collaborative work environment.

For more information, please see our Employee Handbook on our website: https://www.wcb.ab.ca/assets/pdfs/public/employee_handbook.pdf

Salary: Pay Grade 11 Start Rate: $85,182 to Job Rate: $110,542 per annum (includes Market Supplement).

Final candidates for this position will be required to undergo a security clearance.

We thank all applicants for their interest, however, only candidates under consideration will be contacted.

At WCB‑Alberta, people are at the heart of everything we do. As one of Alberta’s Top Employers, we’re committed to providing an inclusive, equitable workplace where all qualified persons can thrive. We’re a not‑for‑profit organization that serves as a neutral administrator of the workers' compensation system for the province. Every day, we work hard to make a difference in the lives of our customers—the nearly two million workers we cover and the nearly 200,000 employers whose contributions fund worker benefits, return‑to‑work programs and health‑care services to help those who have been hurt on the job. At WCB‑Alberta, you too can make a difference. WCB‑Alberta is recognized as one of Alberta's Top 85 Employers for 2026!