IT Asset Coordinator III (Senior Software Asset Manager)

Workers' Compensation Board - Alberta; Edmonton; Hybrid; CAD 85,000 - 100,000; Full time

Benefits offered by this job

Flexible work schedules

Hybrid work opportunities

Job summary

WCB-Alberta is seeking an IT Asset Coordinator III to lead software asset management across the organization. You will drive audits, reconciliations, renewals, and compliance, coordinating with vendors and internal teams.

In this role, you’ll transform data into actionable insights, produce executive dashboards, and ensure licensing positions are optimized across on-prem, cloud, and SaaS environments. Hybrid work with Edmonton/Calgary offices is available.

Qualifications

• University degree in IT, Business, or Computing Science or equivalent experience is desirable.
• Several years of software asset management experience with a focus on software/SaaS licensing.
• ITIL v4 Foundation or higher (preferred); Knowledge of IT Asset Management/Software Asset Management standards (e.g. ISO 19770).
• Professional Software Asset Management certifications (CSAM, CITAM) strongly preferred.
• Ability to translate complex licensing concepts into clear, concise language that is easily understood by diverse audiences.
• Familiarity with relevant compliance standards and regulations (e.g. software license terms; public sector procurement rules).
• Demonstrated advanced proficiency with Microsoft Office tools—Outlook, Excel, Word, Visio, and Teams.
• Familiarity with BI tools for data analysis and reporting (PowerBI).
• Proficiency with software asset management platforms (Ivanti IT Asset Management) and discovery tools (Ivanti End Point Manager).
• Strong interpersonal and leadership skills, with the ability to influence, collaborate, and build effective working relationships.
• Self-motivation, with excellent time-management and organizational abilities to manage multiple priorities.

Responsibilities

• Provide leadership and oversight for major Software Asset Management (SAM) initiatives, including audits, true-ups, renewals, and remediation projects.
• Facilitate and support the development or refinement of Asset Management & Compliance processes.
• Lead Software Asset Management-related components of enterprise initiatives or projects as the subject matter expert.
• Research emerging software concepts and share the insights to inform policy, process, and technology decisions.
• Provide regular dashboard reports and executive summaries on software asset status, compliance risks, and value optimization to IT leadership.
• Compile, prioritize, schedule, and execute annual software reconciliations and renewals for complex software products, ensuring compliance with usage rights and contractual obligations.
• Produce detailed and summary audit reports for completed reconciliations to maintain readiness for external manufacturer audits.
• Facilitate and track remediation of non-compliant software findings.
• Conduct regular audits of prohibited software and coordinate removal actions.
• Serve as the SME for external software audits, leading all phases and coordinating with vendors and teams.
• Interpret licensing data to support decision-making, resolve issues, and optimize licensing position.
• Manage licensing and subscription models for cloud platforms (e.g., Azure) and AI solutions (e.g., Copilot).
• Collaborate to optimize SaaS and cloud subscription costs and usage.
• Optimize software licensing spend across perpetual, subscription, cloud, and SaaS models.
• Identify cost-savings opportunities during reconciliations to maximize value.

Skills

Leadership

Negotiation

Communication

ITIL

Analytical thinking

Education

University degree in IT, Business, or Computing Science

ITIL v4 Foundation (preferred)

CSAM or CITAM certification (preferred)

Tools

Ivanti IT Asset Management

Ivanti End Point Manager

PowerBI

Microsoft Office

Job description

Job Title and Details

WCB Alberta Job Title: IT Asset Coordinator III (Senior Software Asset Manager) Job Type: Permanent / Full time Job Location: Edmonton, Alberta

Business Technology Services Edmonton, Calgary Alberta Permanent – Full-Time

Equal Opportunity Employer Statement

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve.

About the Organization

Learn more about working for WCB at Careers - WCB Alberta. People are at the heart of everything we do. If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers. As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How You’ll Make a Difference

This role holds primary accountability for ensuring WCB maintains full legal compliance in its use of all software assets. Beyond compliance, this role is foundational in creating transparent, data‑driven visibility into the true cost of the company’s software estate, enabling executive leaders to make informed and strategically aligned technology investment decisions. As part of the IT Asset Management function within Business Technology Services, the position upholds established processes, maintains accurate asset records, and supports adherence to all internal policies and external regulatory requirements.

Your Responsibilities

• Provide leadership and oversight for major Software Asset Management (SAM) initiatives, including audits, true‑ups, renewals, and remediation projects.
• Facilitate and support the development or refinement of Asset Management & Compliance processes.
• Lead Software Asset Management‑related components of enterprise initiatives or projects as the subject matter expert.
• Research emerging software concepts and share the insights to inform policy, process, and technology decisions.
• Provide regular dashboard reports and executive summaries on software asset status, compliance risks, and value optimization to IT leadership.
• Compile, prioritize, schedule, and execute annual software reconciliations and renewals for complex software products, ensuring WCB complies with all usage, deployments rights and contractual obligations.
• Produce detailed and summary audit reports for completed software reconciliations to maintain readiness for external manufacturer audits.
• Facilitate and track remediation of non‑compliant software findings.
• Conduct regular audits of prohibited software and coordinate removal actions.
• Serve as the primary subject matter expert for external software audits, leading all phases of the audit process, coordinating with vendors and internal teams, and ensuring accurate data and timely resolution.
• Interpret complex software usage data, entitlements, and licensing terms to support informed decision‑making, resolve compliance issues, and optimize the organization’s licensing position.
• Manage licensing and subscription models for cloud platforms (e.g., Azure, etc.) and AI solutions (e.g., Microsoft Copilot, AI analytics tools, etc.).
• Collaborate with teams to optimize SaaS and cloud subscription costs and usage.
• Optimize software licensing spend across perpetual, subscription, cloud, and SaaS models by aligning entitlements with actual usage, harvesting licenses and enabling scalable deployment across environments.
• Identify cost‑savings opportunities during reconciliations to maximize value for WCB’s software investments.
• Review governing agreements to confirm requirements, use rights, and limitations; complete legal review processes; and communicate contractual risks and mitigation options to business partners.

Your Experience and Skills

• University degree in IT, Business, or Computing Science or equivalent experience is desirable.
• Several years of software asset management experience with a focus on software/SaaS licensing.
• ITIL v4 Foundation or higher (preferred); Knowledge of IT Asset Management/Software Asset Management standards (e.g. ISO 19770).
• Professional Software Asset Management certifications (CSAM, CITAM) strongly preferred.
• Ability to translate complex licensing concepts into clear, concise language that is easily understood by diverse audiences.
• Familiarity with relevant compliance standards and regulations (e.g. software license legal terms, software audit practices; public sector procurement rules like Canadian Free Trade Agreement/New West Partnership Trade Agreement/Comprehensive and Economic Trade Agreement if applicable).
• Demonstrated advanced proficiency with Microsoft Office tools—Outlook, Excel, Word, Visio, and Teams.
• Familiarity with BI tools for data analysis and reporting (PowerBI).
• Proficiency with software asset management platforms (Ivanti IT Asset Management) and discovery tools (Ivanti End Point Manager, etc.).
• Strong interpersonal and leadership skills, with the ability to influence, collaborate, and build effective working relationships across the organization.
• Demonstrated self‑motivation, with excellent time‑management and organizational abilities to manage multiple priorities in a fast‑paced environment.
• Mature decision‑making, analytical problem‑solving, and investigative skills, with the ability to interpret complex information and recommend sound actions.
• Foundational knowledge of project management concepts and techniques; formal training or experience is considered an asset.

What We Offer

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance.

Salary

Salary: $85,182.00 to $100,174.00 per annum (Salary Grade 11)

Work Arrangement

This role offers a hybrid work arrangement with a blend of remote work and on‑site presence at our Edmonton or Calgary location.

Security Clearance

Final candidates are required to undergo a security clearance as a condition of employment.

Equal Opportunity Statement

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Information

Closing Date: This position will remain open until a suitable candidate is selected. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

About WCB‑Alberta

At WCB-Alberta, people are at the heart of everything we do. As one of Alberta’s Top Employers, we’re committed to providing an inclusive, equitable workplace where all qualified persons can thrive. We’re a not-for-profit organization that serves as a neutral administrator of the workers' compensation system for the province. Every day, we work hard to make a difference in the lives of our customers—the nearly two million workers we cover and the nearly 200,000 employers whose contributions fund worker benefits, return‑to‑work programs and health care services to help those who have been hurt on the job.

Awards

WCB-Alberta is recognized as one of Alberta's Top 85 Employers for 2026!