IT Specialist III (Infrastructure Platforms)

WCB-Alberta; Edmonton; Hybrid; CAD 85,000 - 111,000; Full time

Benefits offered by this job

Hybrid work opportunities

Comprehensive benefits package

Flexible work schedules

Job summary

WCB Alberta in Edmonton is seeking an IT Specialist III (Infrastructure Platforms) to lead daily server administration and maintain our enterprise infrastructure environment, including Disaster Recovery, VMware, Windows Server, Linux, HPE server platforms, enterprise storage, and related systems and middleware technologies.

Reporting to the Team Lead, Infrastructure Platforms, the IT Specialist will bring strong hands-on expertise in enterprise infrastructure, virtualization, server, storage,

Qualifications

• Graduate from a university or institute of technology in a computer related discipline.
• Experience with GPU-enabled infrastructure, AI compute platforms, or technologies used to provision and manage accelerated workloads.
• Hands-on knowledge of Microsoft Exchange, SharePoint, and related Azure services.
• Several years of hands-on server administration including Windows Server, storage, network, and system management tools.
• Automation and IaC experience with PowerShell, Ansible, YAML, PowerCLI; VMware vRealize is a plus.
• Terraform for deploying resources into Azure; familiarity with Microsoft 365 is an asset.

Responsibilities

• Act as primary SME for IP team areas.
• Lead technology implementation and change management practices.
• Troubleshoot hardware and software issues and participate in on-call rotation.
• Identify trends and training needs for IP technologies.
• Lead problem resolution across BTS and business units.

Skills

GPU-enabled infrastructure

PowerShell

Ansible

YAML

PowerCLI

Terraform

Microsoft Exchange

SharePoint

Azure

VMware

Active Directory

Automation

Scripting

Education

University degree in computer related discipline

Tools

VMware vRealize suite

Terraform

Microsoft 365 suite

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

IT Specialist III (Infrastructure Platforms)

Job Type:

Permanent / Full time

Job Location:

Edmonton, Alberta

IT Specialist III (Infrastructure Platforms) Business Technology Services

Edmonton AB

Permanent, Full Time

Candidates must reside in Edmonton, Alberta to be considered.

The WCB Alberta is currently on a multiyear journey to modernize and optimize our technology ecosystem that will achieve our strategic objectives and bolster innovation with a view into the future. As the trusted technology partner, essential to the fulfillment of WCB's strategic objectives, the Business Technology Services (BTS) division works collaboratively and creatively with our partners, to provide secure, innovative technology and data solutions that position WCB Alberta as an industry leader in Worker's Compensation.

Come join our Infrastructure Platforms (IP) team where you will play a key role in leading daily server administration and maintaining WCB Alberta's enterprise infrastructure environment, including Disaster Recovery, VMware, Windows Server, Linux, HPE server platforms, enterprise storage, and related systems and middleware technologies. Reporting to the Team Lead, Infrastructure Platforms, the IT Specialist will bring strong hands-on expertise in enterprise infrastructure, virtualization, server, storage, systems management, and automation, while contributing to the evaluation and adoption of emerging technologies. As WCB Alberta continues to explore and adopt Generative AI capabilities, the role will also contribute to the infrastructure and platform capabilities required to securely support AI models, workloads, and related services within the enterprise environment

You will provide high-level technical consultation to clients on technical and business projects and lead hardware and software technical assurance, implementation, packaging, and distribution. Key to your success will be your ability to solve complex technical problems, introduce innovative solutions, and create and improve documentation, standards, and procedures that enhance the reliability, availability, and serviceability (RAS) of WCB Alberta's infrastructure.

Your responsibilities:

• Act as primary SME (subject matter expert) for areas IP team is covering.
• Bring forward new ideas and innovation to enhance the team and business processes.
• Lead problem resolution for complex technical issues across BTS (Business Technology Services) and business units.
• Identify technical trends and training requirements for technologies related to IP team coverage.
• Lead and perform technology implementation adhering to change management practices.
• Troubleshoot and problem solve hardware and software related issues.
• Participate in on-call rotation. You may be contacted outside of business hours for emergency response.

Your experience and skills:

• Graduate from a university or institute of technology in a computer related discipline.
• Experience with GPU-enabled infrastructure, AI compute platforms, or technologies used to provision and manage accelerated workloads.
• Strong and demonstrated advisory level of knowledge and current hands-on experience on Microsoft Exchange, SharePoint, and related Microsoft Azure services.
• Several years hands-on experience as Server Admin providing technical support on Windows server, storage, network, and system management tools.
• Expertise in server administration and management: hardware provisioning, storage management, Windows server builds, Active Directory, VMware host deployment and management, backup and recovery, server monitoring and alerting.
• Automation using scripting languages such as PowerShell, Ansible, YAML, PowerCLI, etc. Experience with VMware vRealize suite (Automation, Orchestration, Operation Manager and SaltStack) would be an asset.
• Building Infrastructure as code using Terraform to deploy resources into Azure.
• Experience with administration of Microsoft 365 platform including Microsoft PowerApps and Power Automate would also be an asset.
• Proficiency in System Management technologies like Active Directory, RightFax, Citrix, PRTG, Cisco IP Telephony, and HPE server and management products would be an asset.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated commitment to continuous learning and self-improvement.
• Strong interpersonal and communication skills, as well as excellent client service skills.
• Previous project management experience would be an asset.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook on our website: https://www.wcb.ab.ca/assets/pdfs/public/employee_handbook.pdf

Salary: Pay Grade 11 Start Rate: $85,182 to Job Rate: $110,542 per annum (includes Market Supplement)