IT Specialist - Endpoint Management

Natural Factors; Coquitlam; Hybrid; CAD 75,000 - 92,000; Full time

Benefits offered by this job

Healthcare

RRSP

Safety boot voucher

PPE (if applicable)

Product discounts

Job summary

Natural Factors is seeking an IT Specialist - Endpoint Management to own the day-to-day administration of our endpoint management platforms and drive secure, standardized solutions across Windows and macOS.

You will configure policies, manage deployments, and collaborate with Cyber Security and the Service Desk to maintain security and compliance in a hybrid work environment. A strong IT background and MD-102 familiarity are preferred.

Qualifications

• Diploma from an IT program or equivalent
• 5+ years in endpoint management, administration, and support
• Hands-on experience with Intune, Autopilot, Tanium, SCCM/MECM or similar
• Knowledge of Azure, Microsoft 365, Entra ID, AD, Group Policy, and hybrid management
• Networking fundamentals and ITSM tools; MD-102 preferred

Responsibilities

• Take ownership of day-to-day administration and improvement of endpoint management platforms
• Configure and maintain endpoint policies, applications, agents, and device configurations across Windows and macOS
• Manage packaging, software distribution, OS deployment, endpoint provisioning, and patching
• Collaborate with Cyber Security and Service Desk to resolve complex issues and maintain security/compliance
• Contribute to endpoint-related projects, automation, reporting, documentation, testing, and transitions to operations

Skills

Endpoint management

Microsoft Intune

Windows Autopilot

Tanium

SCCM/MECM

Azure

Microsoft 365

Entra ID

Active Directory

Group Policy

Hybrid device management

ITSM tools

MD-102 (pref.)

Education

IT diploma or equivalent

Tools

SCCM/MECM

Azure

Job description

IT Specialist - Endpoint Management

Take ownership of our endpoint management environment and help shape the future of our technology operations. In this hands-on role, you'll oversee endpoint platforms, security, and performance while contributing to new projects that deliver secure, scalable, and standardized solutions.

Job status Full-time, permanent

Shift Monday to Friday, 8:00 a.m. to 4:30 p.m., flexible or as assigned

Work location Hybrid, 2000 Brigantine Drive, Coquitlam

Salary range $75,000 to $92,000 CAD per year

In this role, you will:

• Take ownership of the day-to-day administration and continuous improvement of our endpoint management platforms, including Microsoft Intune, Windows Autopilot, and Tanium.
• Configure and maintain endpoint policies, applications, agents, and device configurations across supported Windows and macOS devices.
• Manage application packaging, software distribution, operating system deployment, endpoint provisioning, and patching processes.
• Partner with Cyber Security and the Service Desk to resolve complex issues and maintain endpoint security and compliance controls.
• Contribute to new endpoint-related projects, automation opportunities, operational reporting, documentation, testing, and transitions to operations

You have:

• A diploma from a recognized IT program or an equivalent combination of education and relevant work experience
• At least five years of hands-on experience in endpoint management, administration, and support
• Strong practical experience with Microsoft Intune, Windows Autopilot, Tanium, SCCM/MECM, or similar enterprise endpoint management platforms.
• Working knowledge of Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, Group Policy, and hybrid device management.
• Knowledge of networking fundamentals and experience working with ITSM tools and established service management processes; Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) is preferred.

You get:

• Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company-provided RRSP
• $200 safety boot voucher & company-provided PPE (if applicable)
• $300 per year to spend on company products
• Employee discount pricing
• Employee appreciation events & rewards
• Free onsite parking
• Bus pass reimbursement
• Exclusive discounts with various vendors

FGOFFICE

Why us?

• We're much bigger than you think - 30+ natural health brands loved across North America.
• Proudly Canadian-owned & operated
• Learn more about us here: https://ca.naturalfactors.com/pages/our-nature