IT Product Training Specialist for Adoption & Enablement

PCL Construction, Inc.; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Employee ownership

Annual discretionary bonuses

Flexible medical, dental and vision

RRSP/TFSA

Mentorship programs

Job summary

PCL Constructors Inc. in Edmonton is seeking a Technical Trainer (IT products) to deliver instructor-led training, workshops, and adoption sessions.

You will collaborate with district product champions and project teams to design, develop, and continuously improve curricula, e-learning content, and learning resources. You will prepare training environments, measure outcomes, and drive adoption through effective coaching and stakeholder engagement.

Qualifications

• Postsecondary diploma or degree in Business, Education, Adult Learning, Information Technology, Construction Management, or a related field.
• 2+ years of experience delivering training, facilitating workshops, or supporting technology adoption initiatives.
• Strong facilitation, presentation, and communication skills with the ability to engage diverse audiences.
• Ability to develop instructor-led, virtual, and self-paced learning materials.
• Knowledge of adult learning principles, instructional design practices, change enablement techniques, and learning management systems.
• Demonstrated commitment to continuous learning and the ability to quickly acquire and apply knowledge of new business processes, technologies, and digital solutions.
• Experience supporting software implementations, rollouts, or product adoption initiatives.

Responsibilities

• Deliver instructor-led training, workshops, demonstrations, and adoption sessions for a suite of products.
• Build relationships with district product champions, project teams, and end users.
• Collaborate with product champions and stakeholders to design, develop, and continuously improve training curricula, e-learning content, and learning resources.
• Prepare training environments, datasets, presentations, and supporting materials.
• Measure training effectiveness and continuously improve learning outcomes.
• Help sustain a network of district product champions to promote best practices and adoption.
• Execute communication and engagement activities that drive awareness and adoption.
• Support rollouts, and adoption initiatives through training and stakeholder engagement.
• Provide consultative support and coaching to district product champions, project teams, and end users to encourage successful solution adoption.
• Collect, analyze, and communicate user feedback, adoption insights, and enhancement opportunities to support continuous product improvement.
• Monitor adoption metrics and identify opportunities to increase product utilization.
• Document business needs, process gaps, and adoption challenges.
• Partner with product and delivery teams on adoption-related priorities and enhancements.
• Research industry trends and learning best practices to improve enablement strategies.
• Champion continuous improvement, customer success, and solution adoption.

Job description

PCL Constructors Inc. in Edmonton is seeking a Technical Trainer (IT products) to deliver instructor-led training, workshops, and adoption sessions.

You will collaborate with district product champions and project teams to design, develop, and continuously improve curricula, e-learning content, and learning resources. You will prepare training environments, measure outcomes, and drive adoption through effective coaching and stakeholder engagement.