Construction Technology & Support Analyst

PCL Construction, Inc.

Saskatoon

On-site

CAD 70,000 - 110,000

Full time

23 hours ago

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Benefits offered by this job

Employee ownership opportunities

Discretionary performance bonuses

RRSP/TFSA/Pension contributions

Flexible medical, dental and vision

Prescription drug coverage

Life, AD&D and disability insurance

Parental leave and family care support

Health and lifestyle spending account

Mental health and wellness support

Career growth pathways and mentorship

World-class training and development

Job summary

PCL Constructors Inc. is seeking a Construction Technology Analyst to join our Edmonton-based team.

You will resolve user-reported problems, manage district sites, create training resources, and support corporate and regional initiatives, ensuring reliable server and technology operations on construction sites and offices. Ideal candidates bring a high school diploma or better, a related degree, and at least five years of progressive experience, with strong communication, problem-solving, and

Qualifications

High school diploma or equivalent required.
Bachelor’s or Associate’s degree in computer technology or a related discipline.
5 years of progressive experience in a related field.
Effective verbal and written communication skills.
Intermediate problem-solving and troubleshooting skills.
Organizational and time management skills; ability to multitask and prioritize.
Results-oriented and capable of driving deadlines.
Knowledge of change management methodologies an asset.
Ability to establish and maintain effective stakeholder relationships.

Responsibilities

Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
District jobsite setup and turndown, including remote support.
Creates and delivers technical training and other knowledge resources.
Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
Assists other team members with technical issues.
Actively seeks out issues, problems, and opportunities, and creates solutions.
Solicits feedback from operational project teams to identify innovations, challenges, and issues.
Provides implementation support on corporate and regional initiatives.