IT Operations Lead: AI-Driven Automation & Resilience

Giatec

Ottawa

On-site

CAD 75,000 - 115,000

Full time

14 days+
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Benefits offered by this job

Competitive company-paid benefits plan
Generous professional development budget
Volunteer and Life Days
Birthday off
RRSP matching program

Job summary

A leading smart technology company in Ottawa is seeking an IT Operations Lead. This pivotal role involves managing all IT operations, from infrastructure management to disaster recovery and AI-driven automation. The ideal candidate will have 5-8 years of hands-on IT experience and a strong background in Microsoft 365 and networking. This position offers a competitive salary in the range of $75,000-$115,000 and various perks to support work-life balance, including generous professional development budgets and unique benefits like your birthday off.

Qualifications

  • 5-8 years of experience in IT systems administration.
  • Strong hands-on experience with Microsoft 365 administration.
  • Solid understanding of networking fundamentals.

Responsibilities

  • Manage helpdesk tickets and troubleshoot hardware/software issues.
  • Administer core IT infrastructure including Windows/macOS endpoints.
  • Design and implement disaster recovery and business continuity plans.

Skills

Microsoft 365 administration
Scripting and automation
Networking fundamentals
Disaster recovery solutions
Communication skills

Education

Diploma or degree in Information Technology or Computer Science

Tools

PowerShell
Python
Bash
Microsoft 365
Intune

Job description

A leading smart technology company in Ottawa is seeking an IT Operations Lead. This pivotal role involves managing all IT operations, from infrastructure management to disaster recovery and AI-driven automation. The ideal candidate will have 5-8 years of hands-on IT experience and a strong background in Microsoft 365 and networking. This position offers a competitive salary in the range of $75,000-$115,000 and various perks to support work-life balance, including generous professional development budgets and unique benefits like your birthday off.
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