Engineering & Product Leader — AI-Driven ITSM Platform

Provance

Ottawa

On-site

CAD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Collaborative culture
High impact enterprise products
Opportunities for AI innovation

Job summary

A tech company in Ottawa is seeking a Development Manager to lead Engineering and QA for its ITSM/ITAM product suite built on the Microsoft Power Platform. The ideal candidate will guide a talented team, set technical direction, and drive high-quality AI-powered products. Responsibilities include mentoring teams, executing roadmaps, and improving automation practices. Candidates should have strong leadership experience and delivery ownership, particularly with Microsoft technologies. This role offers opportunities for innovation in a collaborative culture.

Qualifications

  • Experience leading software engineering teams with strong delivery ownership.
  • Track record of improving engineering processes, productivity, and quality.
  • Hands-on expertise with Microsoft Power Platform and ALM practices.

Responsibilities

  • Lead and mentor engineering and QA teams.
  • Drive architecture, technical direction, and roadmap execution.
  • Improve ALM, CI/CD, automation, and engineering predictability.
  • Build scalable quality systems and modern release processes.

Skills

Leadership in software engineering
Delivery ownership
Microsoft Power Platform
CI/CD practices
Automation
Cloud development workflows
Strong communication skills

Tools

Azure DevOps
GitHub
Copilot Studio
Azure AI Services

Job description

A tech company in Ottawa is seeking a Development Manager to lead Engineering and QA for its ITSM/ITAM product suite built on the Microsoft Power Platform. The ideal candidate will guide a talented team, set technical direction, and drive high-quality AI-powered products. Responsibilities include mentoring teams, executing roadmaps, and improving automation practices. Candidates should have strong leadership experience and delivery ownership, particularly with Microsoft technologies. This role offers opportunities for innovation in a collaborative culture.
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