IT Network Specialist

Jobtailor

Montreal (administrative region)

On-site

CAD 90,000 - 120,000

Full time

2 days ago

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Job summary

Jobtailor in Montreal, Canada seeks an experienced Network Engineer to support a global enterprise network spanning LAN, WAN, cloud and SD-WAN. You will resolve incidents, lead escalation and collaborate with vendors and internal teams to maintain high availability.

You will work in an Agile environment, contribute to automation, and mentor teammates while improving reliability, performance and security across on-prem and cloud networks.

Qualifications

Fluent English required; bilingualism considered an asset.
Experience supporting enterprise-scale network environments.
Expertise in routing, switching, WAN, Internet and security concepts.
Experience with Azure cloud networking.
Knowledge of network monitoring, observability and management platforms.
Strong analytical and troubleshooting skills with the ability to resolve complex issues.
Excellent communication and stakeholder management skills.
Experience with Agile/DevOps delivery models is an asset.
Experience with network automation tools such as Ansible, Python, Terraform is an asset.
Knowledge of Cisco CCNP certification and cloud networking certifications is an asset.

Responsibilities

Support the day-to-day operation of a global enterprise network spanning LAN, WAN, wireless, Internet, cloud and SD-WAN environments.
Resolve complex network incidents and service outages with vendors, service providers and internal technology teams.
Lead incident and problem resolution activities and communicate status updates to stakeholders.
Participate in on-call support and operational escalation.
Identify and implement improvements to reliability, performance, scalability, security and operational efficiency.
Participate in infrastructure deployments, technology refresh projects, site integrations and modernization initiatives.
Develop and maintain technical standards, documentation and operating procedures.
Support cloud networking architectures on public cloud platforms.
Serve as a subject matter expert for DNS, HTTP/HTTPS, load balancing, IP networking, routing protocols, application connectivity and performance optimization.
Contribute to the automation of provisioning, configuration, validation and reporting.
Support CI/CD pipelines and infrastructure-as-code practices.
Maintain and improve IPAM, monitoring and network inventory tools.
Collaborate with application, cloud, security and infrastructure teams in an Agile environment.
Participate in sprint planning, backlog refinement, user story writing and Agile ceremonies.
Provide technical expertise for cross-functional initiatives and project deliveries.
Mentor team members and share technical expertise, best practices and troubleshooting techniques.

Skills

Enterprise-scale network support

Routing & Switching expertise

Azure cloud networking

Network automation

Cisco CCNP certification

Tools

Ansible

Python

Terraform

Palo Alto Firewalls

F5 Load Balancers

NetBox IPAM

Job description

Support the day-to-day operation of a global enterprise network spanning LAN, WAN, wireless, Internet, cloud and SD-WAN environments
Resolve complex network incidents and service outages with vendors, service providers and internal technology teams
Lead incident and problem resolution activities and communicate status updates to stakeholders
Participate in on-call support and operational escalation
Identify and implement improvements to reliability, performance, scalability, security and operational efficiency
Participate in infrastructure deployments, technology refresh projects, site integrations and modernization initiatives
Develop and maintain technical standards, documentation and operating procedures
Support cloud networking architectures on public cloud platforms
Serve as a subject matter expert for DNS, HTTP/HTTPS, load balancing, IP networking, routing protocols, application connectivity and performance optimization
Contribute to the automation of provisioning, configuration, validation and reporting
Support CI/CD pipelines and infrastructure-as-code practices
Maintain and improve IPAM, monitoring and network inventory tools
Collaborate with application, cloud, security and infrastructure teams in an Agile environment
Participate in sprint planning, backlog refinement, user story writing and Agile ceremonies
Provide technical expertise for cross-functional initiatives and project deliveries
Mentor team members and share technical expertise, best practices and troubleshooting techniques

Requirements

Must be fluent in English; bilingualism will be considered an asset
Strong experience supporting enterprise-scale network environments
Expertise in routing, switching, wireless, WAN, Internet and network security concepts
Experience with Azure cloud networking technologies
Knowledge of network monitoring, observability and management platforms
Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues
Excellent communication and stakeholder management skills
Experience working in Agile or DevOps-oriented delivery models is an asset
Experience with network automation tools such as Ansible, Python, Terraform or equivalent is an asset
Knowledge of Palo Alto firewalls, F5 load balancers and NetBox IPAM is an asset
Cisco CCNP certification is an asset
Cloud networking certification is an asset

Core Competencies

Demonstrates expertise in supporting enterprise-scale network environments, including LAN, WAN, and cloud networking architectures. Proficient in incident resolution, network automation, and collaboration within Agile teams.

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