IT Manager

Channel Zero Inc.; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Health & dental

Professional development

Job summary

Channel Zero Inc. in Toronto is seeking an experienced IT Manager to lead technology operations across our 200-employee organization.

You will drive day-to-day IT services while shaping long-term strategy, cybersecurity, and system upgrades to support broadcast and corporate needs. You will mentor the IT team, manage vendors, and oversee network, cloud, and on‑prem infrastructure (Proxmox, Linux, Windows, Google Workspace, Active Directory).

Qualifications

• 5+ years IT experience with at least 2 years in leadership.
• Experience in broadcasting/media preferred.
• Strong networking, VLANs, VPNs and firewall administration.
• Proficient with Google Workspace and Active Directory.
• Experience with SAN/NAS storage and media workflows.

Responsibilities

• Lead, mentor, and grow the internal IT support team, while managing relationships with external technology vendors.
• Develop and execute an IT roadmap that aligns with the strategic goals of our various business units.
• Manage the annual IT budget, optimizing hardware, software, and licensing costs without sacrificing performance or security.
• Oversee the management of network infrastructure for high availability across corporate and broadcast operations.
• Direct the IT Helpdesk to ensure timely and effective support for all employees.

Skills

IT leadership

Network administration

Google Workspace

Active Directory

SAN/NAS storage

Firewalls

VLANs/VPNs

Cybersecurity

Budget management

Communication

Education

Bachelor's degree in IT/CS

Tools

Proxmox

Linux

Windows Server

GCP

Backups

Google Workspace admin

Job description

About Channel Zero

Channel Zero is a dynamic and growing broadcasting organization dedicated to delivering top-tier media and entertainment. With 200 employees spread across multiple diverse business units, we operate in a fast-paced, high-energy environment where technology is at the heart of everything we do. We are looking for an experienced, strategic, and hands-on IT Manager to lead our technology operations and support our broadcast and corporate infrastructure.

Position Overview

As the IT Manager, you will be responsible for overseeing the IT infrastructure, applications, and support services across all of Channel Zero’s business units. You will bridge the gap between corporate IT needs and specialized broadcast technology, ensuring seamless operations for our 200 employees. The ideal candidate is a proactive problem-solver who can manage day-to-day technical operations while driving long-term IT strategy, cybersecurity, and system upgrades.

What We Offer

• Competitive salary and comprehensive health and dental.
• A collaborative, creative, and fast-paced broadcasting environment.
• Opportunities for continuous professional development and training.

Key Responsibilities:

IT Leadership & Strategy

• Lead, mentor, and grow the internal IT support team, while managing relationships with external technology vendors.
• Develop and execute an IT roadmap that aligns with the strategic goals of our various business units.
• Manage the annual IT budget, optimizing hardware, software, and licensing costs without sacrificing performance or security.

Infrastructure & Operations

• Oversee the management of our network infrastructure (LAN/WAN, firewalls, switches) to ensure high availability for both corporate users and broadcast operations.
• Manage cloud environments (Google Workspace, GCP, Online Backups, etc) and on-premise servers(Proxmox, Linux and Windows).
• Administration of storage arrays.
• Direct the IT Helpdesk to ensure timely and effective support for all employees.

Security & Compliance

• Maintain robust cybersecurity policies to protect sensitive company data and broadcasting assets.
• Oversee disaster recovery, data backup protocols, and business continuity planning to ensure zero downtime for critical media operations.
• Ensure IT compliance with relevant industry regulations and data protection standards.

Broadcasting & Business Unit Support

• Partner with the Broadcast Engineering team to support the convergence of traditional broadcast technology and IT networks (IP-based broadcasting).
• Evaluate and deploy software and hardware solutions tailored to the unique needs of production, sales, marketing, and operations departments.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
• Experience : 5+ years of progressive IT experience, with at least 2 years in an IT management or leadership role.
• Industry Knowledge: Previous experience in the broadcasting, media, or entertainment industry is highly preferred.
• Operational Knowledge:
  • Strong knowledge of networking concepts (VLANs, VPNs, routing, switching) and firewall administration.
  • Proficiency in administering Google Workspace and Active Directory
  • Experience with high-capacity storage solutions (SAN/NAS) and media workflows.
• Communication: Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders across different business units. Ability to thrive in a fast-paced, deadline-driven media environment

Channel Zero Inc. is a member of the Channel Zero group of companies and along with its subsidiaries, affiliates, and related companies is dedicated to diversity in its workforce. We are committed to attracting, developing and retaining qualified individuals from typically underrepresented groups; candidates may elect to self identify as a member of a designated group. We want to reflect the diversity of the many communities that we serve, and thus provide a safe and equitable opportunity for all. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority. We thank all applicants for their interest; however, only selected candidates will be contacted.

Channel Zero is an independent Canadian media company that owns over-the-air channel CHCH-TV and specialty channels Rewind & Silver Screen Classics. Channel Zero’s digital sales agency Junction Digital offers advertisers marketing solutions on our owned and operated websites and social media platforms and beyond, via our trading desk. The film division of Channel Zero features Ouat Media, an Academy Award winning film sales and distribution company, and Channel Zero Studios, a creative production arm that brings scripted and unscripted projects to life with innovative partnerships. Channel Zero’s head office is located in Toronto. For more information, please visit chz.com.