IT Manager

Dawn Recruiting Agency; Toronto; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Professional development

Collaborative work environment

Job summary

Dawn Recruiting Agency is seeking an IT Manager to oversee infrastructure, applications, and support across multiple business units in a fast-paced media environment. You will bridge IT strategy with broadcast technology, manage budgets, and lead a motivated internal team.

The role requires strong leadership, cybersecurity awareness, and collaboration with external vendors and broadcast engineering to ensure reliable operations and scalable IT services.

Qualifications

• Bachelor’s degree in IT, CS or related field, or equivalent practical experience.
• 5+ years of progressive IT experience, including 2+ years in management.
• Experience in broadcasting/media/entertainment preferred.

Responsibilities

• Lead the internal IT support team and mentor staff.
• Oversee IT infrastructure, applications, and support across business units.
• Develop and execute an IT roadmap aligned with business goals.

Skills

Leadership

Budget management

Vendor management

Strategic IT planning

Cross-functional teamwork

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Google Workspace

Active Directory

Proxmox

Linux

Windows Server

Job description

Our client, a well-established organization in the broadcasting and media industry, is seeking an experienced IT Manager to oversee IT infrastructure, applications, and support services across multiple business functions.

This role will bridge corporate IT requirements with specialized broadcast technology, ensuring reliable day-to-day operations while driving long-term IT strategy, cybersecurity, infrastructure improvements, and system upgrades.

The ideal candidate is a proactive IT leader who can manage technical operations, lead an internal support team, work with external technology vendors, and collaborate closely with broadcast engineering and other business functions.

Key Responsibilities

IT Leadership & Strategy

• Lead, mentor, and develop the internal IT support team.
• Manage relationships with external technology vendors and service providers.
• Develop and execute an IT roadmap aligned with organizational objectives.
• Manage the annual IT budget, including hardware, software, and licensing.

Infrastructure & Operations

• Oversee LAN/WAN, firewalls, switches, VPNs, and overall network infrastructure.
• Manage cloud environments including Google Workspace, GCP, and online backup solutions.
• Oversee on-premise environments including Proxmox, Linux, and Windows servers.
• Manage high-capacity storage infrastructure and storage arrays.
• Direct IT Helpdesk operations and ensure timely support for employees.

Security & Compliance

• Develop and maintain robust cybersecurity policies and practices.
• Oversee backup, disaster recovery, and business continuity initiatives.
• Protect sensitive company data and critical broadcasting assets.
• Ensure IT operations align with applicable compliance and data protection requirements.

Broadcast & Business Unit Support

• Collaborate with Broadcast Engineering to support the integration of traditional broadcast technology with modern IT networks and IP-based broadcasting.
• Evaluate and implement technology solutions supporting production, sales, marketing, and operations.
• Ensure IT systems remain reliable and scalable within a fast-paced media environment.

Requirements

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of progressive IT experience, including at least 2 years in an IT management or leadership capacity.
• Previous experience in broadcasting, media, entertainment, or a related environment is highly preferred.

Technical Experience

• Strong understanding of networking concepts including VLANs, VPNs, routing, switching, and firewalls.
• Experience administering Google Workspace and Active Directory.
• Experience with SAN/NAS or other high-capacity storage solutions.
• Experience supporting media or broadcast technology workflows is an advantage.
• Working knowledge of cloud and on-premise infrastructure, backup, and disaster recovery.
• Strong communication and interpersonal skills.
• Ability to explain technical concepts clearly to non-technical stakeholders.
• Strong problem-solving and decision-making abilities.
• Proven ability to lead teams and coordinate effectively with vendors and cross-functional stakeholders.

What the Opportunity Offers

• Competitive compensation and comprehensive health and dental benefits.
• A collaborative and creative broadcast/media environment.
• Opportunities for professional development and technical training.
• The opportunity to lead and shape IT operations within a growing organization.