IT Installer/Field Technician

CDC Computers; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay based on experience

Mix of field installation work and sh​

Opportunity to grow with a long‑s​tand

Clear expectations and a hands-on env​

Job summary

CDC Computers in Winnipeg, MB, is seeking a reliable IT Installer / Field Technician to handle on-site installations, basic networking, and client support. You will work primarily in the field, with shop assistance when needed, delivering professional service and accurate ticketing.

The ideal candidate communicates clearly with business and residential clients, can lift equipment, and manages a flexible schedule.

Qualifications

• Experience with computer hardware installation and basic networking.
• Valid driver’s license, reliable vehicle, and a clear driver’s abstract.
• Comfortable working independently at client sites.
• Fluent English, spoken and written, with clear, legible notes.
• Professional communication skills with business and residential clients.
• Ability to lift equipment and work in varied environments.
• Willingness to support in-shop tasks when not in the field.
• Reliable, organized, and able to manage your own schedule.

Responsibilities

• Perform on-site hardware, software, and basic network installations.
• Set up computers, peripherals, and endpoint devices at client locations.
• Run cabling and complete straightforward installs professionally.
• Provide remote or on-site support for business and managed clients.
• Assist with walk-in clients, phone triage, or light bench work.
• Help with shipping and receiving when required.
• Document all work clearly in the ticketing system.
• Communicate status and next steps with clients and the internal team.
• Maintain a professional appearance and reliable schedule.

Skills

Hardware installation

Networking basics

Customer service

Driver's license

Independent worker

Communication skills

Scheduling

Lift equipment

Job description

CDC Computers is a locally owned technology company providing sales, service, installation, and training. For over 40 years we have supported Western Canadian consumers and businesses. We are looking for a reliable and professional IT Installer / Field Technician to handle on-site installations, basic networking, and client support.

In this role you will work primarily in the field while also assisting in the shop when needed.

What You Will Do:

• Perform on-site hardware, software, and basic network installations
  Examples: set up new desktops or laptops for a small office, install a wireless access point or switch, run cable for equipment .
• Set up computers, peripherals, and endpoint devices at client locations
  Examples: connect monitors and docks, join devices to Microsoft 365, install and test printers.
• Run cabling and complete straightforward installs professionally
  Examples: terminate network drops, mount a display or simple camera, set up a VoIP phone.
• Provide remote or on-site support for business and managed clients
  Examples: replace a failed drive and restore data, troubleshoot a workstation that cannot reach the network, swap a faulty monitor or dock.
• Assist with walk-in clients, phone triage, or light bench work during slower field periods.
  Examples: start a ticket for a walk-in, answer a call and schedule an on-site visit, help with a software reload.
• Help with shipping and receiving when required.
• Document all work clearly and accurately in the ticketing system.
• Communicate status and next steps with clients and the internal team.
• Maintain a professional appearance and reliable schedule for client visits.

What You Bring:

• Experience with computer hardware installation and basic networking.
• Valid driver’s license, reliable vehicle, and a clear driver’s abstract.
• Comfortable working independently at client sites.
• Fluent English, spoken and written, with clear, legible notes.
• Professional communication skills with business and residential clients.
• Ability to lift equipment and work in varied environments.
• Willingness to support in-shop tasks (triage, phones, light logistics) when not in the field.
• Reliable, organized, and able to manage your own schedule.

What We Offer:

• Competitive pay based on experience.
• Mix of field installation work and shop support.
• Opportunity to grow with a long-standing local company.
• Clear expectations and a hands-on environment.

Join a Winnipeg company trusted since 1983.