IT Infrastructure Specialist

CAT inc; Quebec; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

Join a dynamic team at a leading transportation and logistics company as an IT Infrastructure Specialist. This pivotal role involves maintaining, optimizing, and securing IT systems that support operations across North America. You will be responsible for administering IT systems, managing network security, and providing technical support. This innovative firm values service, safety, and sustainability, making it an exciting place to grow your career. If you have a passion for technology and a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• 3+ years in IT infrastructure roles with hands-on experience.
• Experience with configuring and troubleshooting network equipment.
• Strong knowledge of IP, WAN, LAN, and VPN technologies.

Responsibilities

• Administer and manage IT systems including servers and network devices.
• Provide Level 2 and 3 technical support for complex issues.
• Ensure compliance with cybersecurity policies and standards.

Skills

IT Infrastructure Management

Network Configuration

Windows Server Administration

Azure Cloud Services

Cybersecurity Best Practices

Problem-Solving Skills

Customer Service

Education

Bachelor's degree in Computer Science

Relevant industry certifications

Tools

Fortinet

Cisco

MikroTik

VMware

Hyper-V

Veeam Backup

Job description

North America, founded in 1978, is a premier trucking company servicing all North America with its nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including intra-Canada, US-Canada cross-border, US domestic, and Mexico North and Southbound. With a fleet of 1600 power units and 4300 trailers, as well as a vast network of over 10,000 logistics partners, North America offers customized transportation services tailored to each customer’s unique needs. Our commitment to service, safety, innovation, and sustainability has earned us recognition as the best fleet to drive for in 2023 and the best-managed company for 11 consecutive years.

Job Type

• Permanent, Full-time
• Monday- Friday
• Hybrid

Location

Job Summary

As our IT Infrastructure Specialist, you’ll work under the IT Infrastructure Manager, focusing on key areas of our IT infrastructure. Your role is pivotal in maintaining, optimizing, and securing our IT systems, providing the technical backbone for our subsidiaries’ operations.

Join the dynamic team at North America Inc., a prominent player in the transportation and logistics sector. We’re looking for an IT Infrastructure Specialist to support our 10 affiliates across North America, ensuring robust and efficient IT operations.

Key Responsibilities

• Administer and manage IT systems, including servers, network devices, and software applications.
• Configure and maintain network equipment (switches, routers, firewalls), ensuring network security and efficiency.
• Provide Level 2 and 3 technical support, resolving complex issues in a timely manner.
• Collaborate with vendors and internal teams for IT project implementation and infrastructure upgrades.
• Ensure compliance with cybersecurity policies and standards.
• Participate in and provide input to system architecture design, planning, and implementation of new systems.

Requirements

• Bachelor’s degree or diploma in Computer Science, IT, or a related field. Relevant industry certifications are an asset.

Required Skills

• Minimum of 3 years’ experience in IT infrastructure roles with hands-on experience in
• Configuring and troubleshooting network equipment, including switches and firewalls (Fortinet, Ciscok, MikroTik). Extensive knowledge of IP, WAN, LAN, and VPN technologies.
• Working with Windows Server environments (2008 – 2022), Azure cloud services, and virtualization technologies (VMware, Hyper-V)
• 2+ years of previous experience in Microsoft Azure and MS 365 administration and deployment
• Experience with SAN, NAS, Azure storage and Veaam backup system
• Implementing and managing cybersecurity measures and best practices.
• Strong problem-solving skills and ability to handle complex technical scenarios.
• Excellent communication skills, with a focus on customer service and team collaboration