IT Consultant

Government of PEI; Charlottetown; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid options within PEI

Employee assistance program

Health and dental benefits after 6 m

Job summary

Government of PEI is seeking an IT Consultant (ITC) to lead IT demand and portfolio management across client departments. You will serve as a senior IT leader, align IT strategy with department priorities, and guide a team of developers and business analysts to deliver critical systems for Islanders.

You will provide strategic advice, manage governance and contracts, and ensure high client satisfaction through effective service delivery and collaboration with IT Shared Services.

Qualifications

• University Degree in Computer Science or related field such as Public Administration, Management Development, Human Resources Development, Business Analysis and Project Management.
• Demonstrated equivalencies will be considered.
• Extensive experience in Operational Management (IT System Administration, Application Management, Portfolio Management, Business Relationship Management, Contract & Vendor Management) preferably in public sector.
• Experience with developing IT Roadmaps and IT Strategic Plans, working in a complex application environment and using multiple API interfaces.
• Must provide satisfactory Criminal Records Check prior to employment.

Responsibilities

• Serving as the primary liaison between ITSS and assigned client departments, maintaining understanding of strategy, priorities, finances, challenges and opportunities and developing a complete portfolio view of IT investments.
• Acting as the lead in creating and maintaining departmental IT strategy and roadmaps of IT investments, and providing lifecycle management of the systems.
• Planning, coordinating and supporting information systems delivery in Government including project management, documenting information manuals, assisting in business continuity plans, and troubleshooting issues to ensure swift resolution and client satisfaction.
• Supervising the technical implementation delivery team with day-to-day leadership for ITSS staff; demonstrating best practices and strong technical capabilities to develop, program, and configure systems.
• Researching and writing Specification Documents, RFPs, SLAs, and Contracts; managing SLAs and Contracts to ensure responsibilities are fulfilled and service levels achieved.
• Other duties as required.

Skills

IT leadership

Portfolio management

Vendor management

Business relationship management

Public sector experience

Criminal Records Check

Education

University degree in CS or related field

Public Administration coursework

Tools

IT systems administration

Application management

Job description

Job ID: 175265
The Treasury Board Secretariatis committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit ourEquity, Diversity, and Inclusion Policy.

As the primary liaison between IT Shared Services and one or more assigned departments, the IT Consultant (ITC) serves as the senior IT leader is responsible for ensuring client satisfaction relating to all IT services (IT Demand & Portfolio Management) and will indirectly report to a senior management. These positions will provide strategic advice and high-level assistance in support of critical systems used by Government to deliver services to Islanders. These positions will provide the day-to-day direction and planning required to ensure that these systems function in an effective and efficient basis by leading the activities of business application specialists and programmers in relation to system support standards.

Duties will include but are not limited to:

• Serving as the primary liaison between ITSS and assigned client departments(s). Maintaining a solid understanding of strategy, priorities, processes, finances, challenges and opportunities of departments and developing and maintaining a complete portfolio view of all departmental IT investments;


• Acting as the lead in the creation and maintenance of departmental IT strategy and associated roadmaps of IT Investments within the department(s) and providing product/application lifecycle management (governance, development and maintenance) of the systems;


• Planning, coordinating and supporting information systems delivery in Government including determining a recommended delivery approach and delivery environment, providing a project management service, developing an information manual documenting the use of Systems, assisting client departments in their business continuity plans, and troubleshooting systems problems and issues to ensure swift resolution and client satisfaction;


• Supervising the technical implementation delivery team by providing day to day leadership for ITSS staff; demonstrating best practices and strong technical capabilities to develop, program, and configure systems;


• Researching and writing Specification Documents, Request for Proposals (RFPs), Service Level Agreements (SLAs), and Contracts;


• Managing, monitoring and evaluating SLAs and Contracts to ensure responsibilities are fulfilled, service levels are achieved, changes are made as required, and problems are resolved;


• Other duties as required.

Minimum Qualifications:

• University Degree in Computer Science or related field such as Business Administration supplemented with relevant course work (Public Administration, Management Development, Human Resources Development, Business Analysis and Project Management);


• Demonstrated equivalencies will be considered;


• Extensive experience in Operational Management (IT System Administration, Application Management, Portfolio Management, Business Relationship Management, Contract & Vendor Management) preferably in public sector;


• Experience with developing business cases, request for proposals, funding proposals, contract and vendor management especially negotiating IT vendor contracts and managing service level agreements;


• Experience in business relationship management and dealing with clients on an executive or professional level;


• Experience with developing IT Roadmaps and IT Strategic Plans, working in a complex application environment and using multiple application program interfaces (API);


• Experience in maintaining software configuration management, dealing with application and middleware licensing and an understanding on how licensing models impact hardware infrastructure;


• Extensive experience in the management of business information systems, leading projects and supervising staff;


• Strong technical abilities in programming and system configuration, knowledge of management principles and practices related to the management of Information/Technology, Demand and Portfolio;


• Must have leadership and management skills including strong interpersonal, communication, strategic thinking, negotiating, planning, organizational, budget preparation and financial management;


• The successful applicant must provide a satisfactory Criminal Records Check prior to beginning employment;
  Applicants must have a good previous work and attendance record;


• Additional relevant education and experience will be considered an asset.

Benefits:

• Eligible for paid vacation and sick leave, as per the UPSE Collective Agreement


• Health and dental benefits after 6 months


• Hybrid options within PEI


• Employee assistance program

This competition may be used to fill future job vacancies.

Voted as one of Forbes' top 45 Best Employers in Canada for 2026

The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.

Tagged as: 21221

Languages:

• English