Pension Benefit Specialist

Cpbi Icra; Charlottetown; On-site; CAD 77,000 - 94,000; Full time

Benefits offered by this job

4 weeks vacation

Training funds up to $2,500 per year

Employee assistance program

Pension Plan

Health and dental benefits

Job summary

The Department of Finance and Affordability in Prince Edward Island is seeking a Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. You will provide pension counselling, explain benefits, and guide members on options while handling confidential information.

Reporting to the Team Lead, you will support operations, ensure regulatory compliance, and prepare specialized calculations.

Qualifications

• An undergraduate degree in a related area; equivalencies considered.
• Extensive experience in benefit administration.
• Possess a recognized designation (PPAC/CEBS/RPA) or intent to obtain within 4 years.
• Experience in regulated, multi-union environments and with retirement income sources.
• Strong ability to explain complex financial concepts clearly to diverse audiences.
• Experience using Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Guide members on how career changes and events affect pension benefits and cash flow.
• Explain benefit options and calculations in line with legislation and policy.
• Generate estimates, validate data, and respond to inquiries professionally.
• Review records for retirements, terminations, and transfers, resolving discrepancies.
• Prepare specialized calculations and ensure documentation and audit readiness.

Skills

Benefit administration

Communication

Microsoft Office

Excel

Regulatory knowledge

Leadership

Education

Undergraduate degree in a related area

Name designation (PPAC/CEBS/RPA) or willingness to obtain within 4 years

Tools

PeopleSoft

Ariel

Job description

October 6 - 8, 2026 Kelowna, British Columbia

Your career opportunity will be visible on the CPBI website for a 60 days period and will be viewed by more than 5000 visitors!

For Alberta employers and plan sponsors, October 1, 2026 marks more than a change in how claims are processed. It represents a fundamental shift in who pays first — with implications for plan costs, contracts, administration and employee communication.

The Canadian Pension & Benefits Institute (CPBI) is proud to announce the induction of four exceptional members into the CPBI Hall of Distinction for 2026.

The CPBI Regional Council of Ontario is pleased to announce its new members for the period 2026-2028. Congratulations to all of them!

Job OpeningID: 173620
Job Type: Permanent, Full Time
Location: Charlottetown, Prince Edward Island
Closing Date: October 20, 2026
Salary: $76,889.00 - $94,458.00 CAD Yearly

JOB DESCRIPTION

The Department of Finance and Affordability is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The Department of Finance and Affordability is seeking a Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. This team provides day‑to‑day pension administration services to more than 20,000 members across multiple registered and non‑registered pension plans sponsored by the Province of Prince Edward Island.

Reporting to the Team Lead, Pension Administration Services & Communication, this position provides pension counselling by explaining benefits clearly, guiding members on options, applying pension rules to individual situations, answering questions during life events, and managing sensitive personal and financial information with professionalism and confidentiality.

The Pension Benefit Specialist will also support the Operations Unit by providing a continuity of service in the absence of the Team Lead, Pension Administration Services & Communication, as required.

Duties will include but are not limited to:

• Guide members on how career changes, retirement timing, and personal events affect pension benefits, cash flow, and long-term financial outcomes.
• Explain benefit options, calculations, and features (e.g., reductions, bridge benefits, CPP integration) in alignment with legislation, policies, and agreements.
• Generate accurate estimates, validate underlying data, and respond to inquiries or disputes with clarity and professionalism.
• Ensure certain pension calculations, data, and documentation are complete, accurate, and compliant with regulatory and tax requirements.
• Review member records for retirements, terminations, and transfers, resolve discrepancies, and provide guidance to junior staff.
• Prepare specialized calculations such as service transfers, spousal divisions, and tax adjustments (PA/PSPA/PAR), ensuring strong documentation and audit readiness.
  

BENEFITS

• 4 weeks paid vacation annually, as per the Terms and Conditions for Excluded Employees
• Up to $2,500 annual training funds
• Employee assistance program
• Pension Plan
• Employer-paid health and dental benefits

Minimum Qualifications:

• An undergraduate degree in a related area.
• Demonstrated equivalencies will be considered.
• Extensive experience in benefit administration.
• Possess an industry recognized designation (e.g. Pension Plan Administration Certificate (PPAC), Certified Employee Benefit Specialist Certificate (CEBS), Retirement Plans Associate (RPA), or willing to obtain a designation within 4 years.
• Experience working in a highly regulated, multi-union, multi-employer environment.
• Demonstrated working knowledge of various retirement income sources.
• Considerable experience communicating complex financial concepts in a clear and accessible manner for diverse audiences.
• Considerable experience performing mathematical calculations and possess analytical proficiency.
• Considerable experience using Microsoft Office applications (specifically Excel, Word and Outlook).
  

Other Qualifications:

• Experience in leadership/management would be an asset.
• Experience in defined-benefit pension administration would be an asset.
• Possess strong interpersonal skills required to effectively interact with plan members about sensitive and confidential information, with meticulous attention to detail, often under time constraints, with empathy.
• Be organized and able to work independently and adapt to changing situations using skills in critical thinking and problem solving.
• Highly reliable with an excellent attendance record and strong work ethic.
• Experience in change management would be an asset.
• Experience working with customized software systems (e.g. Peoplesoft, Ariel, etc.) would be an asset.

This competition may be used to fill future job vacancies.

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Voted as one of Forbes' top 45 Best Employers in Canada for 2026.

The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.