IT Business Analyst

Blake, Cassels & Graydon LLP; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

Ein führendes Unternehmen im juristischen Sektor sucht einen IT Business Analysten, der innovative digitale Lösungen entwickelt. In dieser Rolle arbeiten Sie eng mit verschiedenen Abteilungen zusammen, um Geschäftsprozesse zu verbessern und technische Anforderungen in umsetzbare Lösungen zu übersetzen. Sie werden Teil eines agilen Teams, das den Produkt-Backlog verwaltet und sicherstellt, dass die gelieferten Lösungen den Geschäftszielen entsprechen. Wenn Sie eine Leidenschaft für Benutzererfahrung und digitale Produkte haben, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten in einem dynamischen Umfeld einzusetzen.

Qualifications

• 3-5 Jahre Erfahrung in einer IT-Abteilung oder IT-Dienstleistungsorganisation.
• Erfahrung in der Zusammenarbeit mit Stakeholdern zur Anforderungsanalyse.

Responsibilities

• Identifizieren und Dokumentieren von Geschäftsanforderungen und Prozessen.
• Zusammenarbeit mit Designern zur Entwicklung benutzerzentrierter Lösungen.

Skills

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Agile Methoden

Stakeholder-Management

Benutzerzentrierte Lösungen

Education

Universitätsabschluss in Informatik

Erfahrung in professionellen Dienstleistungsumgebungen

Tools

Azure DevOps

Jira

Trello

Figma

Adobe XD

Job description

Join to apply for the IT Business Analyst role at Blake, Cassels & Graydon LLP

Join to apply for the IT Business Analyst role at Blake, Cassels & Graydon LLP

Get AI-powered advice on this job and more exclusive features.

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently looking for an IT Business Analyst to join the Information Technology (IT) department in the Toronto office.

The IT Business Analyst will identify and recommend solutions to improve business processes through the implementation of new technology or by leveraging existing systems. You will collaborate closely with stakeholders across departments and practice areas to uncover pain points, define goals, and translate complex business requirements into actionable technical solutions. As part of an Agile delivery team, you will write user stories, manage the product backlog, and work with cross-functional teams to incrementally deliver value through high-impact digital solutions.

We value candidates with a strong sense of user experience and a passion for clean, intuitive digital products. While hands-on experience with design tools is not required, familiarity with product design principles—or the ability to contribute to early-stage wireframes and user flows—is considered a strong asset.

Primary responsibilities of the position include, but are not limited to:

• Engage with multiple stakeholders to understand business processes, pain points, and strategic goals
• Elicit, analyze, negotiate and document detailed business and functional requirements
• Break down complex requirements into clear, actionable user stories and acceptance criteria
• Partner with product designers (or contribute directly) to ensure solutions are intuitive, user-centric, and aligned with business needs
• Own and manage the product backlog, continuously refining and prioritizing items based on stakeholder feedback and business value
• Collaborate closely with developers, designers, and project managers throughout the delivery lifecycle
• Conduct thorough QA testing of delivered features to ensure functionality, quality, and alignment with business requirements
• Ensure delivered solutions meet business objectives and quality standards
• Facilitate user testing and gather feedback to inform future iterations
• Support change management and user adoption through clear communication and documentation
• Identify opportunities for process improvement and automation

Qualifications

Education/Experience:

• A university degree in computer science or related field (minor or combined major in business considered an asset)
• Three to five years working in a professional services environment, IT department or IT services organization, preferably within software development
• Experience working in Agile environments

Skills/Abilities:

• Strong analytical and problem-solving skills with the ability articulate complex technical requirements in a comprehendible and conversational manner with attention to detail
• Excellent verbal and written communication skills
• Ability to meet deadlines in a fast-paced environment
• Independent worker able to move projects forward with minimal guidance
• Comfortable in a client-facing role, including resolving conflicts and negotiating
• Proven client management experience, specifically in facilitating client interviews, stakeholder workshops and team meetings
• Demonstrated ability to work collaboratively across functions and with diverse stakeholders
• Experience supporting or contributing to digital product design, including user journeys, wireframes, or workflows
• Experience with Agile tools (e.g., Azure DevOps, Jira, Trello)
• Familiarity with software development processes and digital product delivery

Nice to Have:

• Familiarity with design tools like Figma, Adobe XD, or Balsamiq
• Experience working in legal, professional services, or highly regulated environments
• Background in product management, UX design, or QA testing

How to Apply

To apply for this position, please submit your application and include your cover letter and résumé directly to our application portal.

Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.

Who We Are

At Blakes, we care about our people. We are committed to providing exceptional experiences for our clients and employees. As a winner of Canada’s Top 100 Employers, Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an inclusive workplace environment that brings out the best in each person. Our success as a firm starts with hiring top talent, retaining our people and helping them thrive.

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures.

The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal, Business Development, and Information Technology

• Industries

  Legal Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at Blake, Cassels & Graydon LLP by 2x

Sign in to set job alerts for “Information Technology Business Analyst” roles.

Business Analyst - Project Management Office - Temporary full-time 2024-11027 (2024-11027)

Business Analyst, Communications Specialist - IT Services

Senior Business Analyst, Knowledge & Business Systems Management, Business Innovation & Management, Client & People Services (Hybrid, Toronto)

Etobicoke, Ontario, Canada CA$100,000.00-CA$120,000.00 2 days ago

Sr Workday Specialist - Payroll, Absences and Time Tracking

Business Analyst, Communications Specialist - IT Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.