IT - Bus Systems Analyst V - Toronto

Randstad Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Randstad Canada seeks an accomplished IT - Business Systems Analyst V for an enterprise contract based in Toronto. You will connect architecture, software engineering, product management, and business stakeholders to define backlog items with rigorous acceptance criteria.

In a hybrid Toronto environment, you will drive Agile delivery, manage cross-functional dependencies, and mitigate risks across AI initiatives and enterprise engineering streams, ensuring timely outcomes and alignment.

Qualifications

• 5+ years of dedicated professional experience as a Business Systems Analyst or Business Analyst supporting enterprise technology initiatives.
• 2–3 years of practical AI-driven initiatives, machine learning capabilities, or conversational AI solutions.
• Proven expertise eliciting requirements, breaking down epics, and writing precise acceptance criteria in Agile/Scrum environments.
• Strong familiarity with software development lifecycles (SDLC) and enterprise architecture terminology.
• Undergraduate degree in Computer Science, Information Technology, Business Administration, or related field (or equivalent practical work experience).

Responsibilities

• Collaborate with engineering, architecture, product, and business stakeholders to maintain delivery momentum across active initiatives.
• Translate goals and architectural discussions into clear backlog items with detailed acceptance criteria.
• Maintain a structured, continuously prioritized backlog to support sprint planning and iterations.
• Coordinate cross-functional sessions, document decisions, track actions, and ensure follow-through by owners.
• Identify, track, and communicate project status, dependencies, impediments, and delivery risks.
• Produce concise documentation, requirements artifacts, processes, and decision logs to maintain knowledge continuity.
• Communicate roadmaps, priorities, milestones, and next steps to align diverse stakeholders.

Skills

BSA Experience

AI exposure

Backlog Management

Agile Delivery

SDLC Knowledge

Education

Bachelor's degree in CS/IT/Business Administration

Tools

Microsoft Copilot Studio

Job description

We are seeking a highly accomplished IT - Bus Systems Analyst V for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a pivotal business systems analysis, AI enablement, and engineering delivery coordination capacity, serving as the connective hub between architecture, software engineering, product management, and business stakeholders.

Operating within a hybrid model in Toronto, you will translate strategic stakeholder direction and complex technical concepts into well-defined, actionable backlog items with rigorous acceptance criteria. You will lead backlog prioritization, monitor cross-functional dependencies, mitigate delivery risks, and facilitate seamless coordination across active artificial intelligence and enterprise engineering workstreams. This position demands an experienced BSA with proven exposure to AI initiatives, strong Agile backlog management capabilities, and exceptional facilitation skills to drive delivery continuity and maintain alignment across multidisciplinary teams.

Location: Toronto, ON

Assignment Type: Hybrid (2 days per week onsite)

Contract Duration: 8-month contract (with potential for extension and conversion)

Advantages

• High-growth Team: Join an expanding digital and engineering team with strong potential for long-term engagement and permanent conversion.
• Cutting-Edge AI Scope: Direct involvement in shaping enterprise-grade artificial intelligence and copilot initiatives.
• Balanced Hybrid Model: Enjoy flexibility with a structured schedule requiring only 2 days onsite per week in Toronto.
• Cross-Functional Leadership: High-visibility coordination role bridging enterprise architecture, engineering squads, product owners, and business leadership.

Responsibilities

• Collaborate closely with engineering, architecture, product, and business stakeholders to maintain delivery momentum across active initiatives.
• Translate business goals and architectural discussions into clear, actionable user stories and backlog items with detailed acceptance criteria.
• Maintain a structured, continuously prioritized, and refined backlog to support efficient sprint planning and iteration execution.
• Coordinate cross-functional working sessions, document key decisions, track action items, and ensure timely follow-through across accountable owners.
• Proactively identify, track, and communicate project status, inter-team dependencies, technical impediments, and delivery risks.
• Partner with technical squads and operations leads to resolve cross-stream coordination challenges and eliminate blockers to delivery.
• Produce concise, high-quality documentation, requirements artifacts, process flows, and decision logs to maintain knowledge continuity.
• Communicate roadmaps, priorities, milestones, and next steps clearly to maintain alignment across diverse stakeholder groups.

Qualifications

Core Technical & Business Systems Analysis Requirements

• BSA Experience: Minimum 5+ years of dedicated professional experience as a Business Systems Analyst or Business Analyst supporting enterprise technology initiatives.
• Artificial Intelligence Exposure: 2 to 3 years of practical experience working on AI-driven initiatives, machine learning capabilities, or conversational AI solutions.
• Backlog Management & Agile Delivery: Proven expertise eliciting requirements, breaking down complex epics, and authoring user stories with precise acceptance criteria in Agile/Scrum environments.
• Technical Acumen: Strong familiarity with engineering, software development lifecycles (SDLC), and enterprise architecture terminology.
• Education: Undergraduate degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent practical work experience).

Preferred Technical Assets & Industry Background

• AI Tooling: Hands-on experience or familiarity with Microsoft Copilot Studio or similar generative AI platforms is considered a strong asset.
• Financial Services Context: Prior experience within enterprise financial services or large-scale banking environments is an asset.

Soft Skills & Delivery Attributes

• Stakeholder Facilitation: Exceptional interpersonal and consensus-building skills to manage alignment between technical engineers, architects, and business partners.
• Delivery Coordination: Strong organizational and multitasking abilities to track actions, manage dependencies, and drive accountability across cross-functional teams.
• Communication: Superior verbal and written communication skills to articulate complex technical dependencies in clear, concise business terms.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.