IT Assistant B

McGill Faculty of Medicine and Health Sciences; Montreal (administrative region); On-site; CAD 24,000 - 34,000; Part time

Job summary

McGill University is seeking an IT Assistant to support the printing room operations in the Peter Guo-hua Fu School of Architecture. The role involves after-hours scheduling, assisting students with printer use, and ensuring correct procedures and material usage.

You will troubleshoot printer/files, maintain the room’s cleanliness, and help uphold printing room policies while working evenings and weekends as deadlines require.

Qualifications

• Experience delivering customer service and technical support in an academic/office setting.
• Familiarity with Adobe Acrobat and basic file prep for printing and scanning (PDF, Creative Suite, MS Office).
• Ability to troubleshoot printer, software and file issues with minimal supervision.

Responsibilities

• Open/close printing room after hours during busy periods.
• Assist students with afterhours requests via schedule.
• Help users with printers and ensure proper procedures and usage of materials.

Skills

Customer service

Technical support

Printer troubleshooting

Evenings and weekends

Attention to detail

Education

High School Diploma

Tools

Adobe Acrobat

Microsoft Office

Job description

The Peter Guo-hua Fu School of Architecture is seeking a highly organized IT Assistant to help the School media center technician and the students in the printing of course deliverables.

Responsibilities:

• Opening and closing the printing room after hours in the busy periods during midterms and finals (workdays after 5 PM and Weekends on demand for 2-4 weeks depending on the student deadlines).
• Assisting students with the afterhours requests through a schedule.
• Aiding students with the use of printers, verifying that the printers are operating correctly, that the students are following the proper procedure, and are not overutilizing the materials.
• Troubleshooting student files and printer errors.
• Helping with the maintenance and cleanliness of the printing room.

Qualifications:

• Current student at The Peter Guo-hua Fu School of Architecture at McGill University.
• Experience providing customer service and technical support in a student, academic, or office environment.
• Familiarity with Adobe Acrobat and basic file preparation for printing and scanning (PDF, Adobe Creative Suite, Microsoft Office, etc.).
• Ability to troubleshoot printer, software, and file-related issues with minimal supervision.
• Ability to work independently during evenings and weekends.
• Reliable, organized, and detail-oriented.
• Ability to follow procedures, enforce printing room policies, and monitor material usage.
• Ability to lift and move boxes of paper and printing supplies when required.

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.

Minimum Education and Experience: High School Diploma 1 Year Related Experience.

Hourly Salary: (AMUSE B) $21.00.

Estimated Number of Work Hours per Week: 3.82 (Part time).

Monday Position Start Date: 2026-10-15 Position End Date: 2026-12-22 Deadline to Apply: This position is covered by the AMUSE collective agreement.

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.

McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].

Located in one of the world’s great multicultural and multilingual cities, McGill University is internationally recognized for its excellence as a leading institution of higher education and research. For nearly 200 years, through the work of dedicated people, McGill has been breaking ground in diverse fields and contributing solutions to some of the world’s most significant issues. McGillians are proud to be part of a community that is both global and local, inspired by challenge and committed to shaping a better future.

McGill received a Platinum STARS rating in sustainability, is among Canada’s greenest employers, and is a top Montreal Employer.