IT Analyst Summer Student

Working Energy; Red Deer; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic and innovative company as an IT Summer Student! This full-time, temporary position offers a unique opportunity to gain practical experience while supporting a vibrant team. You'll engage in hands-on tasks such as troubleshooting IT issues, configuring systems, and documenting processes. With a focus on career growth and a supportive work environment, this role is perfect for motivated individuals eager to make a difference. Be part of a company that values teamwork, safety, and continuous improvement, and contribute to exciting projects that enhance your skills and knowledge.

Benefits

Culture-building activities

Opportunities for advancement

Engaging work environment

Qualifications

• Currently enrolled in a relevant post-secondary program.
• Familiar with Microsoft products and scripting languages.

Responsibilities

• Provide deskside support, including troubleshooting hardware and software.
• Configure IT assets and document procedures.

Skills

Problem Solving

Analytical Skills

Interpersonal Skills

Technical Support

Scripting

Education

Post-secondary program in Computer Science

Information Systems Management

Tools

Microsoft Office 365

PowerShell

SQL Server

Power Platform

Job description

Description

STEP On Board!

Welcome to STEP, where work is engaging, camaraderie is high, and safety is always a priority.

We are a dynamic company that values innovation, invests in our team's growth, and offers exciting social activities and perks. Join our family-like environment of visionaries and professionals who live our values every day. See the details below to learn more about STEP!

WHAT WE OFFER:

• A social environment: Culture-building activities.
• Industry-leading clients: Challenges to expand your skills.
• Career growth: Opportunities for advancement.

WHAT YOU WILL DO:

Role:

The IT Summer Student is a full-time, temporary summer placement based in our Red Deer office. You will work with team members to support STEP professionals in their use of IT infrastructure and applications. This role offers practical experience and the opportunity to apply concepts and skills learned in your academic program.

Responsibilities:

• Provide deskside support, including hardware and software troubleshooting.
• Configure and set up physical IT assets using imaging and deployment tools.
• Process user account creation and termination requests.
• Apply security settings such as file permissions.
• Write scripts and develop small programs or workflows to automate tasks.
• Document and map IT and business procedures, processes, and create instructional materials.
• Assist team members with operational projects and enhancements.
• Help resolve technical issues related to hardware, software, and applications.
• Support systems configuration, maintenance, and troubleshooting.
• Engage in systems development and troubleshooting using various development tools, including low-code systems.

Qualifications:

• Currently enrolled in a post-secondary program such as Computer Science or Information Systems Management.
• Familiar with Microsoft products like Office 365, PowerShell, SQL Server, Power Platform (e.g., PowerAutomate).
• Knowledge of computer hardware components and peripherals.
• Experience navigating networks and security settings.
• Exposure to the software development lifecycle.
• Experience with database scripting, report writing, analytics, and BI is a plus.
• Ability to read and create business process maps, data flow diagrams, and network models.

Key Competencies:

• Problem solver with curiosity and a passion for improving outcomes.
• Strong diagnostic and analytical skills.
• Ability to work independently and in a team, with excellent interpersonal and client support skills.
• Capable of explaining technical ideas clearly.
• Ability to assess, plan, and troubleshoot effectively.

What Makes Us Different:

Our manifesto, aligned with our core values, guides our company culture. Since our founding in 2011, rapid growth has been driven by high expectations and clear communication, ensuring an exceptional client experience. We use state-of-the-art, purpose-built equipment with the latest software, designed specifically for our operations.

Our high utilization rate keeps work engaging and offers meaningful career advancement. Our robust maintenance program ensures our equipment remains reliable and fully functional. All these factors contribute to our commitment to providing an exceptional employee experience.

Visit our website to learn more about STEP’s growth and achievements. Follow us on social media to see what we’re up to.

If you are seeking meaningful challenges and are a motivated, solutions-oriented team player, we want to hear from you.