IT Analyst – Developer

Kativik; Montreal; Hybrid; CAD 56,000 - 96,000; Full time

Benefits offered by this job

Hybrid work schedule

Northern allowance

Attraction and retention bonus

Up to three round trips to Nunavik

Job summary

Kativik Information and Technology Services seeks a Quality Assurance professional to plan, develop, execute, and document QA activities for the School Board’s business applications, integrations, and ServiceNow platform.

You will collaborate with developers, analysts, and vendors to verify requirements, validate integrations, and ensure security and reliability across systems. This role offers a hybrid work schedule and competitive criteria under the SPPENOM collective agreement.

Qualifications

• Undergraduate degree in CS/SE/IT or related field.
• Three (3) years of QA/testing or application development experience.
• Waiver may be granted for James Bay and Northern Québec Agreement beneficiaries who accept a training plan.

Responsibilities

• Perform functional, integration, regression, user acceptance, and security testing on applications and systems
• Develop, execute, and maintain automated test scripts and testing frameworks
• Test and validate ServiceNow modules, workflows, forms, catalog items, and integrations
• Design and document test plans, test cases, testing procedures, and test results
• Identify, document, track, and assist in resolving software defects and production issues
• Validate APIs, web services, system integrations, and data exchanges between applications
• Participate in application deployments, upgrades, proofs of concept, and release validation activities
• Ensure compliance with quality assurance standards, security requirements, and best practices
• Collaborate with business users, analysts, developers, and vendors to validate business and technical requirements
• Assist in troubleshooting production incidents and conducting root-cause analysis
• Support documentation, knowledge transfer, and continuous improvement initiatives
• Perform other related tasks.

Skills

ServiceNow

Automated testing

Python

C#

Web API testing

SDLC & Agile

Security testing

REST/SOAP/JSON

SQL Server

Azure DevOps & Git

Documentation

Office 365

Education

Bachelor's degree in Computer Science / Software Engineering / Information Technology

Tools

ServiceNow

Azure DevOps

Git

SQL Server

Job description

Information and Technology (IT) Services

I'm at the heart of the action and every day is new; you never get bored! It fits my personality. I like challenges and that's why I'm here.

Nancy Cain Vice-Principal - Jaanimmarik High School

FUNCTION & DUTIES:

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School Board’s business applications, integrations, and ServiceNow platform. The incumbent will work closely with development and operational teams to ensure the quality, reliability, security, and performance of software solutions.

• Perform functional, integration, regression, user acceptance, and security testing on applications and systems
• Develop, execute, and maintain automated test scripts and testing frameworks
• Test and validate ServiceNow modules, workflows, forms, catalog items, and integrations
• Design and document test plans, test cases, testing procedures, and test results
• Identify, document, track, and assist in resolving software defects and production issues
• Validate APIs, web services, system integrations, and data exchanges between applications
• Participate in application deployments, upgrades, proofs of concept, and release validation activities
• Ensure compliance with quality assurance standards, security requirements, and best practices
• Collaborate with business users, analysts, developers, and vendors to validate business and technical requirements
• Assist in troubleshooting production incidents and conducting root-cause analysis
• Support documentation, knowledge transfer, and continuous improvement initiatives
• Perform other related tasks.

QUALIFICATIONS:

Hold an undergraduate degree in Computer Science, Software Engineering, Information Technology, or a field relevant to the position. Three (3) years of relevant experience in software quality assurance, testing, or application development

The Board may, at its discretion, waive any or all of the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board

REQUIREMENTS:

• Experience with ServiceNow, including testing workflows, forms, catalog items, and integrations
• Experience with automated testing tools and frameworks
• Experience with Python and C# programming languages
• Experience testing web applications, APIs, and client-server applications
• Knowledge of software development lifecycle (SDLC) and Agile methodologies
• Knowledge of security testing principles and vulnerability assessment practices
• Knowledge of REST, SOAP, JSON, and web services
• Knowledge of SQL Server and SQL language
• Knowledge of Azure DevOps, Git, or similar source control and testing platforms
• Strong analytical, troubleshooting, documentation, and communication skills
• Knowledge of Office 365

CLASSIFICATION / SALARY / BENEFITS:

In accordance with the SPPENOM collective agreement for professionals. This position belongs to job category 2120: From $55,812 to $95,643 annually depending on qualification and experience.

You may be eligible to benefits such as:

• Employee and Family Assistance Program
• Hybrid work schedule

and, when applicable, other benefits such as:

• Northern allowance ranging from $12,178 to $25,326
• Attraction and retention bonus ranging from $3,000 to $12,000
• Up to three (3) round trips to and from Nunavik

Only the candidates under consideration will be contacted.

Canadian citizenship, permanent resident status or a work permit issued by the appropriate federal authority -and valid for the duration of the contract- is required for employement with Kativik Ilisarniliriniq