IT Administrator

Savethechildren; Toronto; On-site; CAD 63,323 - 80,295; Full time

Benefits offered by this job

Hybrid work

Vacation 4 weeks

Pension plan

Headspace access

EAP

Job summary

Savethe Children Canada is seeking an IT Administrator to safeguard the reliability and security of the technology infrastructure in a hybrid Toronto-based role. You will handle day-to-day IT ops, monitor security threats, and guide project teams to align IT with business needs.

The role requires 2+ years of IT experience, ADS/AD tools expertise, and a focus on security practices. The position offers a hybrid work model, comprehensive benefits, and growth opportunities.

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent hands-on experience.
• 2+ years in a similar IT role with infrastructure and security focus.
• Microsoft cloud certifications (Azure) are assets.
• CCNA or Cisco Meraki certifications are assets.
• Cybersecurity certifications are assets.
• Strong communication and stakeholder management skills.

Responsibilities

• Oversee infrastructure management including network config and maintenance.
• Manage Active Directory, DNS, and group policy configurations.
• Implement security best practices to protect directory services.
• Monitor and plan for future hardware and software needs.
• Vendor and service provider relationship management to ensure timely delivery.

Skills

Network configuration

Active Directory

DNS

Group Policy

Security best practices

Vendor management

Infrastructure forecasting

Cybersecurity

Education

Computer Science degree

Equivalent hands-on experience

Tools

Azure Administrator

Azure Security Engineer

Cisco Meraki CMNO/CMSS

Job description

Salary Range: $63,323.32 To $80,295.12 Annually

Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of experience, Save the Children is the world’s first and leading independent children’s organization – transforming lives and the future we share.

Save the Children Canada is a hybrid workplace based in Toronto Ontario Canada. This recruitment is open to all applicants residing in Ontario.

THE IMPACT YOU WILL MAKE:

Reporting to the Lead IT as an IT Administrator you will play a pivotal role in our IT department ensuring the reliability, security, and performance of our technology infrastructure. You will be responsible for day-to-day IT operations, monitoring systems for cyber security threats, and providing direction to support the organization's goals and objectives. Reporting to the Lead IT, this is a hands‑on role that requires significant technical expertise, leadership abilities, and a proactive approach to problem‑solving.

Responsibilities include (but are not limited to):

Infrastructure Management – 45%

• Oversee network configuration, troubleshooting, and maintenance.
• Manage Active Directory services, including user account management, DNS, group policy configuration.
• Implement security best practices to safeguard directory services from unauthorized access.
• Evaluate hardware and software requirements based on business needs and technical specifications.
• Forecast future infrastructure needs based on growth projections, usage patterns, and workload demands, and plan for scalability accordingly.
• Manage relationships with vendors and service providers, to ensure timely delivery of products and services, resolution of issues, and adherence to contractual agreements.
• Oversee network configuration, troubleshooting, and maintenance.
• Manage Active Directory services, including user account management, DNS, group policy configuration.
• Implement security best practices to safeguard directory services from unauthorized access.
• Evaluate hardware and software requirements based on business needs and technical specifications.
• Forecast future infrastructure needs based on growth projections, usage patterns, and workload demands, and plan for scalability accordingly.
• Manage relationships with vendors and service providers, to ensure timely delivery of products and services, resolution of issues, and adherence to contractual agreements.

Cyber Security Management - 15%

• Manage DKIM, SPF, DMARC and other secure messaging parameters.
• Manage endpoint detection and response (EDR) and email security solution.
• Work with the Head of IT to develop and maintain data loss prevention (DLP) policies and procedures to protect sensitive information from unauthorized access, disclosure, or exfiltration.
• Manage MDR relationship and responses to ensure cyber risk is managed according to risk tolerance.
• Work with the Head of IT to develop and implement cybersecurity policies, procedures, and guidelines to ensure the confidentiality, integrity, and availability of organizational data and information systems.
• Work with the Head of IT to maintain and manage incident response plans, business continuity plans, and disaster recovery procedures to mitigate the impact of security incidents and ensure the resilience of critical business operations.
• Stay abreast of emerging cybersecurity threats, vulnerabilities, and industry trends, evaluating new technologies and methodologies to enhance the organization's security posture.
• Ensure compliance with relevant regulatory requirements, industry standards, and contractual obligations related to cybersecurity, conducting regular audits and assessments to validate adherence to security policies and controls.

Monitoring Mitigation and Continuity – 15%

• Develop and maintain business continuity plans (BCPs) and disaster recovery plans (DRPs) to minimize the impact of disruptive events on business operations.
• Continuously review and update data loss mitigation and business continuity plan in response to changes in technology, regulatory requirements, or business priorities.
• Monitor progress of infrastructure, cloud and security projects against milestones and adjust as necessary to ensure successful project completion.
• Oversee ticket management process and overall IT service management
• Provide technical guidance and expertise to the team on infrastructure, cloud, cybersecurity and IT operations best practices, and emerging technologies.

Qualifications include (but are not limited to):

• Relevant experience include education with a focus in Computer Science or related field or equivalent hands‑on career experience.
• 2 or more years' experience in a similar position
• Microsoft cloud certifications (e.g. Azure Administrator Associate, Azure Security Engineer Associate) considered as assets.
• CCNA or Cisco Meraki certifications (e.g. CMSS, CMNO) considered as assets.
• Cybersecurity certifications are an asset.
• Previous experience in effectively aligning IT initiatives with business objectives, managing resource allocation and budget constraints.
• Strong proven ability to gather IT requirements from various stakeholders and provide appropriate recommendations.
• Strong communication skills to effectively convey project objectives, expectations, and updates to team members, stakeholders, and clients and the ability to tailor communication style to different audiences.
• Proven ability to problemsolveand analyze situations for improvements.
• Ability to be adaptable and flexible in their approach.
• Strong time management to timely completion of project milestones.
• Ability to identify, manage and mitigate risks of a project.

WHAT WE OFFER

The salary range for this position is non-union pay band 5 between$63,323.32 - $80,295.12 CAD depending on skills and experience. In addition to this, our employees will have the following package of additional benefits:

• Comprehensive benefits package for you and your dependents available three months after employment start date.Coordinated benefits for your partner paid by Save the Children Canada.
• Hybrid workplace including opportunities to work remotely and flexible work hours to support employee wellbeing and work life balance.
• 4weeks of annual paid vacation.
• In addition to annual leave, we offer an end of year office closure December 25- January 1 (SAVE Days) so we can all recharge simultaneously.
• 5paidpersonal days.
• 10paidsick leave days.
• Parental leave top-up.
• Employer contributions to group pension plan. Access to help save for a first home through the pension provider.
• Learning and development opportunities and specialized training including professional development time.
• Confidential Employee Assistance Program services available to you and your dependents from your first day of employment.
• Organization-wide membership access to Headspace.

It is our individual and collective responsibility to ensure all children are protected from deliberate or unintentional acts that lead to the risk of, or actual, harm caused by our employees. Each employee shall be aware that there may be additional vulnerabilities facing children associated with their age, socio-economic background, disability, gender, racial heritage, religious belief, identity, sexual orientation or identity, and is committed to ensuring this does not form barriers to effective safeguarding.

Each employee is committed to fostering and sustaining a safe environment through proactive, accessible, and effective approaches that seek to prevent and respond to any harm to the children including but not limited to sexual exploitation and abuse. SCC and all its employees will take all reasonable steps to make itself safe, both as an organisation and in the conduct of all aspects of its day‑to‑day operations of emergency, humanitarian, developmental, policy, campaigning and administrative work.

SCC supports and acts in compliance with the Human Rights Code. SCC is committed to providing accessible employment practices that are in compliance with theAccessibility for Ontarians with Disabilities Act(‘AODA’).Providing an accessible and barrier‑free environment is a shared effort, and as an organization, SCC is committed to working with the necessary parties to make accessibility for all a reality.If you require an accommodation during any stage of the recruitment or employment process, please notify People & Culture [e-mail]

Please Note: This job opportunity is to fill an existing vacancy.

This recruitment process may involve the use of AI‑enabled or automated tools within ADP Workforce Now to help manage job postings and application workflows. These tools may assist with tasks such as organizing applicant information, identifying potential matches based on job‑related qualifications, or supporting communication and scheduling.

All hiring decisions are made by our People & Culture team and hiring managers. No automated tool makes final decisions about your candidacy. If at any point you have questions about how your information is used, please contact our team at [e-mail]