Digital Fundraising Specialist

Save the Children; Toronto; Hybrid; CAD 63,323 - 80,295; Full time

Benefits offered by this job

Hybrid workplace

3 weeks annual paid vacation

Pension plan

Employer-provided benefits

Job summary

Save the Children Canada is seeking a Digital Fundraising Specialist to lead multi-channel digital fundraising, primarily through email and SMS. You will design donor journeys, collaborate with Brand & Communications, and drive campaigns across digital channels to maximize revenue from existing supporters.

The role is hybrid and based in Toronto, Ontario, with potential for local travel. A minimum of 3–5 years in digital fundraising or related nonprofit roles is preferred.

Qualifications

• Post-secondary education in a relevant field or equivalent experience.
• Experience in international development or nonprofit sectors preferred.
• Advanced knowledge of digital fundraising and marketing, with insights into the Canadian market.
• Proficiency in Marketing Cloud Engagement or similar digital marketing tools.
• Strong communication, interpersonal and teamwork skills for diverse audiences.

Responsibilities

• Develop and implement an annual multi-channel digital fundraising plan focused on email and SMS.
• Create and optimize digital donor communications within donor journeys.
• Set annual and campaign-specific income and performance targets for digital fundraising.
• Manage relationships with key digital vendors for email, SMS, and campaigns.
• Collaborate with Brand & Communications to update donors with impact.
• Support donor acquisition initiatives and test campaigns to improve ROI.
• Monitor fundraising metrics and budget allocations across digital channels.

Skills

Digital fundraising

Digital marketing

Email marketing

SMS marketing

Project management

French/Spanish/Arabic (asset)

Education

Post-secondary education in a relevant field

Tools

Marketing Cloud Engagement

MS Office

Job description

Salary Range: $63,323.32 To $80,295.12 Annually

(This position is covered under CUPE Bargaining Unit)

Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of experience, Save the Children is the world’s first and leading independent children’s organization – transforming lives and the future we share.

THE IMPACT YOU WILL MAKE:

Initially reporting to theDirector, Growth & Fundraising Strategy*, theDigitalFundraisingSpecialistwillbe responsible for deliveringdigital strategiesand campaignsthat maximize revenue from existingsupporters, acrossemail,SMSand otherdirect digital channels.This role will also support donor retention and development initiatives, and therefore work to enhancelong-term supporter value,by helping todesignand implement digital communications as part of donor journeys and ongoing donor communication programs.

Save the Children Canada is a hybrid workplace based in Toronto Ontario Canada. This recruitment is open to all applicants residing in Ontario.

*From 2027, it is expected that this role will report to the Donor Development Manager.

Responsibilities include (but are not limited to):

• Develop and implement an annualmulti-channel digital fundraisingplan, with a primary focus on emailand SMSmarketing
• Work with colleagues to develop and deliver digital communications as part ofmulti-channel donor journeys
• Help set and achieveannual and campaign-specificincome,donorand media performancetargets for digitalfundraising activities to existing donors
• Manage day-to-day relationships withkeydigitalvendors in the delivery of email, SMS and other digital strategies and campaigns
• Collaborate with internal stakeholders and teams to align digital fundraising strategies with broader communications and engagement plans
• Work with the Brand & Communications team toinclude impact updates to donors as part of donor journeys and communications
• Support digital donor acquisition initiatives through collaboration with channel managers and communications teams, for example welcome and receipt emails for new donors
• Create digital communications using the organisations existing marketing platforms and new fundraising tools
• Continuously test,optimize, and refine digital campaigns to improve donor experience and increase performance.
• Monitor and report on key fundraising metrics, retention rates, and financial performance across digital channels.
• Adjust budget allocations based on campaign performance to maximize ROI and meet financial targets.
• Track digital fundraising expenses, process invoices promptly, and proactively flag potential budget issues.
• Coordinate activities to avoid duplication, maximize impact, and ensure brand alignment.

Qualifications include (but are not limited to):

• Post-secondary education inarelevant field or equivalent experience
• Minimum3-5years ofexperience.Experience in International Development, Non-Governmental Organization(NGO/INGO),orothernot-for-profit sectorsis preferred.
• Advanced knowledgeof in digital fundraising and marketing, and familiarity with trends in the Canadian market.
• DemonstratedproficiencyinMarketing Cloud Engagementor othersimilar digital marketing
• Advancedcommunication, interpersonal, and teamwork skills fordiverse audiences tobuild strong working relationships across cultural and organizational settings, both internally and externally. French/Spanish/Arabic language skills is an asset.
• Demonstrated project management experience for task execution of assignedobjectivessupported byproficiencywith MS Office tools and relevant technologies. Ability to work under pressure within tight timelines to achieve SCCobjectives.
• Displays analytical and problem-solving skills to support initiatives withdemonstratedadaptability to support change management for successful task implementation.
• Applies judgment and make sound decisions that are accountable, justifiable, and in adherence to policies and procedures.
• Considers organizational strategy and thinks creatively to support innovative initiatives and collaborations that deliver benefits for the children and families we serve.
• Ability to occasionally travel locally,nationallyand internationally (less than 10%) asrequired.

WHAT WE OFFER

The salary range for this position is union band 5 between$63,323.32 - $80,295.12 CAD depending on skills and experience. In addition to this, our employees will have the following package of additional benefits:

• Comprehensive benefits package for you and your dependents available three months after employment start date.Coordinated benefits for your partner paid by Save the Children Canada.
• Hybrid workplace including opportunities to work remotely and flexible work hours to support employee wellbeing and work life balance.
• 3 weeks of annual paid vacation.
• In addition to annual leave, we offer an end of year office closure December 25- January 1 (SAVE Days) so we can all recharge simultaneously.
• 5 paid personal days.
• 10 paid sick leave days.
• Parental leave top-up.
• Employer contributions to group pension plan. Access to help save for a first home through the pension provider.
• Learning and development opportunities and specialized training including professional development time.
• Confidential Employee Assistance Program services available to you and your dependents from your first day of employment.
• Organization-wide membership access to Headspace.

It is our individual and collective responsibility to ensure all children are protected from deliberate or unintentional acts that lead to the risk of, or actual, harm caused by our employees. Each employee shall be aware that there may be additional vulnerabilities facing children associated with their age, socio-economic background, disability, gender, racial heritage, religious belief, identity, sexual orientation or identity, and is committed to ensuring this does not form barriers to effective safeguarding.

Each employee is committed to fostering and sustaining a safe environment through proactive, accessible, and effective approaches that seek to prevent and respond to any harm to the children including but not limited to sexual exploitation and abuse. SCC and all its employees will take all reasonable steps to make itself safe, both as an organisation and in the conduct of all aspects of its day-to-day operations of emergency, humanitarian, developmental, policy, campaigning and administrative work.

SCC supports and acts in compliance with the Human Rights Code. SCC is committed to providing accessible employment practices that are in compliance with theAccessibility for Ontarians with Disabilities Act(‘AODA’).Providing an accessible and barrier-free environment is a shared effort, and as an organization, SCC is committed to working with the necessary parties to make accessibility for all a reality.If you require an accommodation during any stage of the recruitment or employment process, please notify People & Culture [e-mail]

Please Note: This job opportunity is to fill an existing vacancy.

This recruitment process may involve the use of AI-enabled or automated tools within ADP Workforce Now to help manage job postings and application workflows. These tools may assist with tasks such as organizing applicant information, identifying potential matches based on job-related qualifications, or supporting communication and scheduling.

All hiring decisions are made by our People & Culture team and hiring managers. No automated tool makes final decisions about your candidacy. If at any point you have questions about how your information is used, please contact our team at [e-mail]