SUMMARY:
The Boiler Service Technician will be responsible for the installation, maintenance, repair, and troubleshooting of a wide range of boiler systems, including oil-fired, natural gas, and propane units. This role requires technical expertise in boiler operations and controls, a strong commitment to safety and compliance, and the ability to provide excellent customer service. The ideal candidate will have hands-on experience servicing industrial, commercial, and institutional boiler systems and be proficient in working with various boiler control systems.
JOB DUTIES & RESPONSIBILITIES:
Technical Service & Maintenance:
- Perform routine maintenance, troubleshooting, and repairs on various boiler and burner systems.
- Conduct inspections and diagnostics on boilers, burners, and associated components to ensure optimal performance.
- Service and maintain boiler control systems, staying up to date with industry advancements.
- Ensure compliance with safety regulations, manufacturer specifications, and industry best practices.
Customer Support:
- Provide technical support to customers, addressing concerns and offering solutions for optimal boiler performance.
- Communicate effectively with clients, explaining service recommendations and required repairs.
- Develop and maintain strong customer relationships through professional and timely service.
Safety & Compliance:
- Follow all safety protocols and procedures to maintain a secure working environment.
- Adhere to regulatory requirements for boiler operations and servicing.
- Conduct safety checks and ensure all equipment operates safely in accordance with company policies.
Documentation & Reporting:
- Complete detailed service reports, maintenance logs, and inspection documentation.
- Maintain accurate records of work performed and any issues identified.
- Assist in reporting safety incidents or hazards as required.
COMPETENCIES:
- Technical Expertise
- Problem-Solving
- Attention to Detail
- Customer Service
- Safety Awareness
- Adaptability to Technology
Requirements
PREFERRED/REQUIRED QUALIFICATIONS:
- Completion of a recognized apprenticeship program or Journeyman certification in a relevant trade.
- Valid Class 5 driver’s license.
- Proven experience in servicing, repairing, and maintaining industrial, commercial, and institutional boilers.
- Familiarity with oil-fired, natural gas, and propane boiler systems.
- Experience with boiler control systems and the ability to learn and adapt to different manufacturer technologies.
- Excellent customer service and communication abilities.
- Ability to work independently and take initiative in problem-solving.
- Skilled in using modern technology, including apps, tablets, and smartphones, for job-related tasks.