IoT Solutions Architecture Manager

Canonical; Calgary; Remote; CAD 100,000 - 130,000; Full time

Job summary

Join a global leader in open source software as an IoT Solutions Architecture Manager. You will lead a team of Field engineers, solve complex customer problems, and promote innovative technologies in a remote work environment. Canonical values diversity and offers a supportive atmosphere for professional growth.

Benefits

Annual learning and development budget of USD 2,000

Annual compensation review

Recognition rewards

Annual leave

Employee Assistance Programme

Opportunities for travel and team meetups

Qualifications

• Extensive embedded Linux experience required.
• Experience in team management and customer engagement.

Responsibilities

• Leading and developing a team of Field engineers.
• Solving customer problems and acting as a trusted advisor.
• Implementing disciplined engineering processes.

Skills

Linux

Coding

Scripting

Interpersonal skills

Professional English communication

Education

Bachelor’s degree in Computer Science

Tools

Yocto

Debian

Ubuntu

Job description

Join to apply for the IoT Solutions Architecture Manager role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include major public cloud and silicon providers, as well as industry leaders across sectors. We are a pioneer in global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet in person 2-4 times a year in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an IoT Solutions Architecture Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services, assisting customers with solution architecture, design, and delivery.

Location: This is a remote role, managing a team in one of three Geos: Americas, EMEA, or APAC. You must be located in one of these regions to manage the team spanning multiple time zones.

Our IoT mission is to enable companies to create secure, connected device fleets. Canonical provides the Ubuntu OS and kernel, with secure update and management mechanisms. Our customers develop mission-critical control systems, gateways, and appliances that meet high standards of quality and security. We aim to extend this security level to the consumer electronics and device markets.

Our Field Engineers are thought leaders, solving complex problems with hands-on embedded Linux expertise. They are passionate about helping customers achieve technical and business goals and showcasing how Canonical's open source approach benefits emerging edge compute fields. They also focus on developing their colleagues' skills and understanding of customer business needs.

This role requires a unique skill set. Candidates should be proficient in Linux, coding and scripting, and experienced in low-level Linux boot, BIOS, firmware, and embedded software development. They should thrive in a fast-paced, diverse client environment and be motivated by technical and business success.

The role entails:

1. Leading and developing a team of Field engineers across Presales and Professional Services
2. Solving customer problems by promoting our technologies and acting as a trusted advisor
3. Managing a team remotely within a single major time zone
4. Coaching, mentoring, and providing career development feedback
5. Monitoring team health indicators
6. Implementing disciplined engineering processes
7. Representing your team and products to stakeholders, partners, and customers
8. Developing and evangelizing engineering and organizational practices
9. Planning and managing progress on goals and projects
10. Collaborating with other leaders as part of the leadership team

We are looking for candidates with:

1. Strong academic background from high school and university
2. Bachelor’s degree in Computer Science or related field
3. Extensive embedded Linux experience (Yocto or similar)
4. Proficiency in Linux (Debian or Ubuntu preferred)
5. Fluency in at least one programming language: Golang, Python, C, C++, or Rust
6. Team management experience
7. Customer engagement experience
8. Professional English communication skills
9. Interpersonal skills, curiosity, flexibility, and accountability
10. Result-oriented with a drive to meet commitments
11. Ability to communicate technological benefits in business terms
12. Quick learner and humble attitude

Additional desirable traits include RTOS experience, multilingual skills, and experience working in remote, diverse, distributed teams.

What we offer:

1. Distributed work environment with biannual in-person team sprints
2. USD 2,000 annual learning and development budget
3. Annual compensation review
4. Recognition rewards
5. Annual leave, maternity and paternity leave
6. Employee Assistance Programme
7. Opportunities for travel and team meetups
8. Travel benefits for company events

About Canonical: Canonical is a pioneering open source company, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally and uphold high standards of excellence, with most employees working remotely since 2004. Working here challenges you to think differently, learn new skills, and innovate.

Canonical is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all applicants.