Investigator, Research & Analytics (Remote or Hybrid)

Xpera; Burnaby; Remote; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Hourly rate

Overtime

Gym discounts

Referral incentives

Business casual environment

Career growth

Supportive team

Job summary

Xpera Risk Mitigation & Investigation is recruiting an Investigator, Research & Analytics. Based in Canada, the role blends OSINT with traditional investigations to uncover insights for clients.

The position supports the OSINT Team Lead and offers remote or hybrid work options in the Pacific Time Zone region. Ideal candidates have strong analytical skills, experience in open-source research, and a proven ability to transform disparate data into clear findings.

Qualifications

• Post-secondary education preferred in criminology or related fields, or equivalent investigative experience.
• At least 2 years of professional research or investigative work.
• Experience in client-focused environments with confidentiality and service excellence.
• Willingness to complete required investigative training within 2 months.

Responsibilities

• Conduct detailed background, asset, and corporate investigations using online resources.
• Perform OSINT research across websites and social media to document findings.
• Identify individuals across Canada using databases and inquiries.
• Assess potential IP concerns via online investigation and site attendance when needed.
• Document activity clearly and prepare professional client reports per standards.
• Ensure investigations comply with privacy laws and internal policies.
• Provide OSINT support to Surveillance and Risk Management teams.

Skills

OSINT research

Investigative research

Data analysis

Report writing

English communication

Independent work

Education

Criminology / Forensic Crime & Intelligence Analysis / Journalism / Sociology / Psychology

Tools

MS Word

MS Excel

MS Outlook

Job description

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

Adventurous, respectful, determined: We lead with ‘yes’, trust in our shared expertise, embrace innovation while holding each other accountable to our shared vision.

Are you naturally curious, enjoy uncovering information, and have a talent for connecting the dots? As an Investigator, Research & Analytics, you’ll use your research, analytical, and investigative skills to uncover insights and solve complex information challenges for our clients.

Reporting to the OSINT Team Lead, you’ll take on a diverse range of investigative assignments, conducting detailed and timely research and transforming information from multiple sources into clear, accurate, and meaningful findings. This is a great opportunity for someone who enjoysdigging deeper, thinking critically, and following the evidence wherever it leads.

This is anewly created position, offering an exciting opportunity to help shape and grow the role from the ground up. The position can be offeredfully remote within the Pacific Time Zone (PST)or on ahybrid basis in the Vancouver area, providing flexibility to work in the environment that best suits you. This role offers the opportunity to contribute to high-impact projects and grow your career in a dynamic, supportive environment. If you're driven by purpose, thrive on challenge, and want to make a tangible impact, Xpera is the place to grow your career and be part of a trusted, forward-thinking team.

What You Will Do:

• Conduct detailed background, asset, and corporate investigations using advanced internet research techniques, databases, and other investigative resources.
• Conduct OSINT research across websites, social media, and other online platforms to identify, analyze, and document relevant information.
• Locate and identify individuals across Canada using a combination of databases, online research, inquiries, and investigative techniques.
• Research potential intellectual property concerns through online investigation and, when required, site attendances.
• Help identify key focal points, identifiers, and other intelligence to ensure surveillance and investigative resources are deployed effectively.
• Analyze information from multiple sources, recognize patterns and relationships, and develop a clear picture from complex or fragmented information.
• Accurately document investigative activity and findings, and prepare clear, professional reports for clients in accordance with Xpera standards and practices.
• Conduct all investigations in compliance with applicable privacy legislation, internal policies, and industry best practices governing open-source intelligence.
• Provide OSINT and investigative research support to our Surveillance and Risk Management teams as needed.
• Keep current with emerging technologies, online platforms, investigative tools, industry trends, and best practices. Participate in team meetings and training sessions to share knowledge and strengthen investigative capabilities.
• Attend court appearances or legal proceedings when required.
• Take on other investigative and related responsibilities as required, contributing to a dynamic and collaborative team environment.

What You Will Bring:

• A post-secondary education is preferred, particularly in related fields such as Criminology, Forensic Crime and Intelligence Analysis, Journalism, Sociology, Psychology, or similar discipline. An equivalent combination of post-secondary education and relevant investigative experience will also be considered.
• At least 2 years of professional research and/or investigative experience.
• Experience working in a client-focused environment, with a strong commitment to professionalism, confidentiality, and service excellence.
• Completion of “Using the Internet as an Investigative Research Tool” training through Toddington International is preferred. Candidates who have not yet completed the training must be willing to do so within two months of joining the team.
• A valid Private Investigator within the applicable province of employment.
• A valid Driver’s License and satisfactory driving record. Access to a reliable vehicle licensed for business/commercial purposes is required.
• A demonstrated ability to analyze information from multiple sources, identify relevant findings, and communicate conclusions clearly and accurately.
• Demonstrated ability to work independently, manage priorities, and exercise sound judgment.
• An understanding of threat and risk assessment methodologies and analytics.
• Knowledge of the Canadian court system, insurance law, and privacy legislation is considered an asset.
• Exceptional written and verbal English skills are essential, including the ability to clearly communicate complex information and prepare high‑quality investigative reports.
• Strong working knowledge of Microsoft Word, Excel, and Outlook.
• Advanced research, analytical, and report‑writing skills.

Why Work With Us:

• Hourly Rate: $26.00-$30.00 CAD per hour.
• Opportunity for paid overtime.
• Great employee perks including discounted gym memberships, shopping discounts, and recognition awards.
• Employee referral incentives.
• Business casual environment.
• Opportunity for career growth and development.
• Supportive and collaborative team environment.

We serve a diverse population across Canada and beyond. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process. Applicant should advise Human Resources if they require any type of accommodation during the recruitment process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.