Investigator

BCFSA; Vancouver; Hybrid; CAD 73,000 - 107,000; Full time

Benefits offered by this job

Healthy living

Health benefits

Professional development

Competitive compensation

Challenging environment

Defined pension plan

Job summary

BCFSA conducts investigations to identify non-compliance with legislation and/or regulations within British Columbia's financial services sector. The Investigator position supports regulatory action through rigorous casework, interviews, and evidence analysis.

The hybrid Vancouver role offers collaboration across real estate, mortgage, insurance and trust regulation, emphasizing integrity, fairness, and partnership with stakeholders to protect consumers in major financial decisions.

Qualifications

• Applied knowledge of the legislative framework for financial institutions, mortgage brokers and real estate spaces.
• Knowledge of administrative and criminal law related to administrative fairness.
• Knowledge of investigation techniques and computer-based search methods.
• Familiarity with relevant legislation, regulations and policies governing regulatory programs.
• Understanding of risk management principles.
• Ability to write clear, concise evidence-based reports.

Responsibilities

• Conduct investigations using best practices into misconduct of financial institutions, real estate licensees, and mortgage brokers.
• Ensure investigations and recommendations are fair, legally based and policy-aligned.
• Conduct formal investigative interviews, evaluate documents, manage witnesses and evidence.
• Analyze data and provide detailed reports with findings and recommendations to the Manager.
• Suggest improvements to policies, procedures, practices and legislation.
• Build positive relationships with stakeholders and the general public.
• Testify at regulatory hearings and tribunals as required.
• Contribute to internal work practices and training for stakeholders.
• Support organizational business transformation initiatives.

Skills

Investigation techniques

Communication skills

Stakeholder engagement

Judgement and discretion

Analytical reporting

Education

Degree in business, accounting, public administration, criminology, or law

Job description

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Posting Title:Investigator
Department:Financial Professionals
Full/Part Time:Full Time
Job Type: Permanent
Location:Vancouver
Work Arrangement:Hybrid
Salary Range:$73,182.00-$107,310.00
Close Date: August 23, 2026

Job Summary

BC Financial Services Authority (BCFSA) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;
• Removing barriers that may prevent equitable employment;
• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be selected as one of BC's Top Employers (2025) in recognition of our competitive compensation, work-life balance, and progressive programs.

WHAT WE OFFER

When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives.

We offer:

• Healthy living and work-life balance
• Comprehensive health and wellness benefits plan
• Opportunities for personal and professional development
• Competitive compensation
• A challenging and engaging team environment
• Defined benefits pension plan

Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

The position conducts investigations to identify non-compliance with legislation and/or regulations and makes recommendations for regulatory action.

This posting may be utilized to fill multiple vacancies.

ACCOUNTABILITIES

Uses investigative best practices to independently conduct investigations into the misconduct of financial institutions, real estate licensees, and/or mortgage brokers.

Ensures investigative processes, recommendations and decisions are administratively fair, legally based, and consistent with legislation and policy.

Analyses and conducts formal investigative interviews, obtains, and evaluates documents, and manages witnesses and evidence in accordance with policies and legal requirements; recommends the referral of files to other agencies for regulatory investigation.

Evaluates and determines the validity of investigative data, analyzes results, and provides detailed reports, including findings and recommendations to the Manager.

Recommends improvements to policies, procedures, practices, and legislation.

Builds positive relationships with stakeholders, industry, and the general public.

Testifies at regulatory, tribunal, and other hearings.

Contributes to the team’s development of internal work practices (e.g., policies, procedures, and tools).

Provides orientation and training to internal and/or external stakeholders within area of responsibility.

Contributes to, participates in, and supports organizational business transformation initiatives.

JOB REQUIREMENTS

Applied specialist knowledge of the legislative framework applying in the Financial Institution, Mortgage Broker and Real Estate spaces required.

Knowledge of administrative and criminal law associated with administrative fairness.

Knowledge of the principles/techniques of investigation and computer-based research techniques.

Knowledge of relevant legislation, regulations and/or policies governing the regulatory program or similar regulatory programs.

Knowledge of risk management principles and methods.

Ability to deploy high level investigative techniques to obtain verbal, documentary, and physical evidence to establish the elements of a legislative breach.

Ability to exercise judgement, initiative, and discretion.

Ability to write clear, concise evidence-based reports.

Superior oral and written communication skills.

Ability to engage and influence diverse stakeholders.

EDUCATION

Degree in business, accounting, public administration, criminology, or law and some years of related experience or, an equivalent combination of education and experience.

Related experience includes:

investigations

using advanced investigative techniques

interpreting and applying legislation, regulations, and/or policy

Experience in corporate security, law enforcement, or a regulatory environment and investigations in one or more financial service sectors regulated by BCFSA preferred.

CERTIFICATIONS

Designation as Special Provincial Constable (SPC) or equivalent specialized training preferred.

PROVISOS

Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.

Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation

BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience.

Email us at [e-mail] to notify us of any needs related to your job application.