INVENTORY – Program Delivery Coordinator

Employment and Social Development Canada; Surrey; Hybrid; CAD 74,000 - 80,000; Full time

Benefits offered by this job

Gym on site

On-site cafeteria

Flexible scheduling (8 or 9 days in a

Job summary

The Royal Canadian Mounted Police (RCMP) Information Management and Technology Branch, Body Worn Camera (BWC) & Digital Evidence Management System (DEMS) program in Surrey, BC, is seeking an Inventory – Program Delivery Coordinator to support frontline BWC users and ensure efficient program delivery.

You will coordinate requests, analyze requirements, and contribute to policy, procedures and training to uphold information management standards across the division.

Qualifications

• Experience interpreting and applying legislation, policies or procedures.
• Recent experience liaising with team members, clients, or police officers to provide guidance, advice, and services and to determine operational, technical or service requirements
• Recent experience in a role responsible for providing information management services, including using and administering databases to manage, extract, and prepare reports
• Experience developing and delivering training materials and sessions to staff or stakeholders
• MS365 suite experience (SharePoint, Excel, Word, PowerPoint, Outlook, Teams, and OneDrive)
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to research, analyze and summarize information
• Ability to work under pressure and prioritize tasks with tight and conflicting deadlines

Responsibilities

• Providing advice and guidance to E Division users of BWC/DEMS
• Conducting analysis and processing of requests for service (transcription and redaction)
• Providing input to the development of BWC/DEMS policies and procedures
• Conducting research and analysis of BWC/DEMS related issues or requirements
• Planning and delivering BWC/DEMS training or information sessions

Skills

Liaising with team members

Information management services

MS365 suite

Training materials

Transcription and redaction

Education

Secondary school diploma or equivalent

Post-secondary degree

Tools

MS365 suite (SharePoint, Excel, Word, PowerPoint, Outlook, Teams, OneDrive)

Job description

INVENTORY – Program Delivery Coordinator

Royal Canadian Mounted Police- Information Management and Technology Branch, Body Worn Camera (BWC) & Digital Evidence Management System (DEMS) Program

Selection process number
26-RCM-EA-P-E-SUR-INV-BWC-146965

Location
Surrey(British Columbia)

Salary
$73,798 to $79,511

Level
AS-03-CM equivalent: SP-ADM-03

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Are you looking for an exciting opportunity to be at the forefront of change in Canadian policing?The Body Worn Camera (BWC) program is a new initiative being introduced to the RCMP, and we're seeking a dynamic, solutions-oriented program delivery coordinator to help drive its success.If you're passionate about supporting frontline policing, process improvements, and tackling complex problems, then this could be the perfect role for you. Are you ready to join us on this transformative journey?You’ll also be in an environment that helps you establish a positive work/life balance, providing access to partial work from home opportunities, flexible scheduling (such as completing your hours of work over 8 or 9 days instead of 10 in a two-week period) and a number of amenities including a gym and full service cafeteria on site at our E-Division (Surrey) Headquarters.In the Program Delivery Coordinator role, you will work with a team to deliver critical program and disclosure support services to frontline BWC users across the BC RCMP.

Your responsibilities will include:

• Providing advice and guidance to E Division users of BWC/DEMS
• Conducting analysis and processing of requests for service (transcription and redaction)
• Providing input to the development of BWC/DEMS policies and procedures
• Conducting research and analysis of BWC/DEMS related issues or requirements
• Planning and delivering BWC/DEMS training or information sessions

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process
Anticipatory.A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Conditions of employment

• Enhanced Reliability Status Security Clearance
• Valid RCMP security clearance required prior to appointment and throughout the tenure of employment
• Valid Driver’s license
• Willingness and ability to work shift work hours, including nights, weekends, and statutory holidays in accordance with operational requirements
• Willingness and ability to work in a busy police environment, including exposure to unsettling and graphic material

Operational Requirements

• Willingness and ability to work overtime as required
• Willingness and ability to travel throughout service area (i.e. E Division BC)
• Willingness and ability to provide operational availability (on-call)

Travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.

You need (essential for the job)

Your application must clearly explain how you meet the following

Education
A secondary school diploma or an acceptable combination of education, training and/or experience.

• Experience interpreting and applying legislation, policies or procedures
• **Some *recent experience liaising with team members, clients, or police officers to provide guidance, advice, and services and to determine operational, technical or service requirements
• **Some *recent experience in a role responsible for providing *** information management services, including using and administering databases to manage, extract, and prepare reports
• Experience developing and delivering training materials and sessions to staff or stakeholders
• **Some experience with the MS365 suite, including SharePoint, Excel, Word, PowerPoint, Outlook, Teams, and OneDrive.*Recent experience is defined as experience acquired within the last two years
• **Some experience refers to the depth and breadth of experience associated with the performance of duties over approximately 6 months or more
• ***Information Management services are defined as the organized processes, tools, and strategies used to collect, store, manage, protect and deliver information within an organization

Applied / assessed at a later date

• Knowledge of Information Management procedures
• Knowledge of the MS365 suite including Excel, Word, PowerPoint, Outlook, Teams, and OneDrive.

• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to research, analyze and summarize information
• Ability to work under pressure and prioritize tasks with tight and conflicting deadlines

• Client Focus
• Teamwork
• Problem Solving
• Thoroughness and attention to detail
• Flexibility
• Integrity and Respect

Language requirements (essential for the job)

May be applied / assessed at a later date

Education
Graduation with a degree from a recognized post-secondary institution

• Experience providing input to the development of policies, procedures or guidelines
• Experience working in a law enforcement policing environment
• Experience assisting with disclosing investigative materials to Crown counsel
• Experience communicating with clients regarding the need for compliance with law enforcement-specific policies and procedures.
• Experience with transcription and redaction

• Knowledge of applicable legislation, policies, procedures and case law surrounding evidence management and disclosure

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.