Detachment Services Assistant

Statcan; Fort Qu'Appelle; On-site; CAD 63,000 - 68,000; Full time

Job summary

Employment and Social Development Canada seeks a Civilian Member to provide administrative, financial, and operational support at an RCMP detachment in Fort Qu’Appelle, Saskatchewan. The role includes front counter and telephone assistance and delivering information to the public.

The position is indeterminate full-time, with RCMP security clearance requirements and residency within the area. Applicants should be able to relocate or commute to Fort Qu’Appelle and meet essential

Qualifications

• Two years of secondary school or an equivalent combination of education, training and/or experience.
• Experience providing administrative support services.
• Ability to obtain RCMP security clearance and meet essential security requirements.

Responsibilities

• Provide administrative, financial, and operational support to RCMP detachment staff.
• Deliver front counter and telephone assistance, services and information to the public.

Skills

Administrative support

Written communication

Oral communication

Education

Two years of secondary schooling

Job description

Selection process number
26-RCM-EF-REG-FORTQUAPP-150405

Location
Fort Qu'Appelle, Saskatchewan
*Applicants are encouraged to apply ONLY if they are able to relocate or commute to the advertised location of work.

Salary
$62,533 to $67,699-per annum, Collective agreement under negotiation

Level
CR-05-SP-CK-05

Who can apply
Persons residing or employed in Fort Qu’Appelle, Saskatchewan or within a 100-kilometer radius of Fort Qu’Appelle, Saskatchewan

Duties
Provides administrative, financial, and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. Provides front counter and telephone assistance, services and information to the general public.

Work environment
The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated, mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures, frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors.

Intent of the process
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.This process will be used to staff one indeterminate full-time position in Fort Qu’Appelle, Saskatchewan. A qualified pool of candidates may be established and used to staff similar positions with various tenures.Candidates who have been assessed within the past 12 months will not be considered until the 12 month period has elapsed. We courage all individuals to apply, but please be aware of this timeframe if you have recently undergone assessment with us.

Positions to be filled
1

Additional requirements

Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., and may require certain residency requirements.

Candidates will be required to show original proof of education. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Please refer to the TBS Directive on Security Screening for more information: https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1

The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof:

• Provincial or territorial birth certificate
• Naturalization certificates (issued prior to Jan. 1, 1947)
• Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977)
• Certificates of Retention
• Citizenship certificates
• Permanent resident card

Testing/interviews will be conducted at the location of the employer's choice. Candidates may be required to pay for all assessment and travel expenses. Successful applicant is required to work in Fort Qu'Appelle, Saskatchewan. Telework or alternate work locations will not be an option. Volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire.

Conditions of employment

Security Clearance: Royal Canadian Mounted Police Enhanced Reliability Status

Operational Requirements

• Willing and able to work in a busy police environment, which could include exposure to unsettling and/or graphic material
• Willing and able to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations)
• Possession of a valid driver's licence or the personal mobility to the extent normally associated with the possession of a valid driver's licence
• Willing and able to attend court

You need (essential for the job)

Your application must clearly explain how you meet the following

• Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience
• Experience providing administrative support services

Applied / assessed at a later date

• Prioritizing
• Written communication
• Oral communication
• Working effectively with others
• Thinking things through
• Showing initiative and being action-oriented
• Demonstrating integrity and respect
• Dependability

Language requirements (essential for the job)

May be applied / assessed at a later date

• Experience providing administrative support within a comparable policing environment
• Experience with emergency support services, including providing support for emergency calls and dealing with distressed, upset, or difficult clients/customers
• Experience using the Canadian Police Information Centre (CPIC)
• Experience using the Police Reporting Occurrence System (PROS)
• Ability to provide financial support services

Organizational Needs

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying to the following employment equity group: Indigenous peoples

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Persons are entitled to participate in the appointment process in the official language of their choice. We ask that you indicate your preference in your application.

The Indigenous Career Navigators Program, among others, is designed to provide Indigenous Peoples with advice and guidance through the application/hiring process. To Indigenous Peoples seeking individual support related to your application or during the assessment phase, please contact our RCMP Indigenous Career Navigator (ICN): [e-mail]

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.