Inventory & Customer Service Associate

The Home Depot Canada; Prince George; On-site; CAD 18,000 - 30,000; Part time

Job summary

The Home Depot Canada is hiring Freigh t Team Associates to stock merchandise, operate material handling equipment, and provide customer service on the sales floor. You will help maintain a clean, safe, and well-organized shopping environment and assist customers with their project needs.

This role requires physical stamina, the ability to lift and move items, and a readiness to work a flexible schedule including evenings and weekends. Prior retail or distribution experience is an asset.

Qualifications

• Highschool Diploma or Equivalent is required.
• 1 to 2 years Retail or Distribution experience is an asset.
• Knowledge of operating reach trucks, forklifts and order picker machines is an asset.

Responsibilities

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented well.
• Maintaining and organizing overheads (e.g., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.
• Following The Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, asking open-ended questions about the customer’s projects to determine needs and level of expertise.
• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensuring customers are able to move through the aisles easily and safely.
• Following all Safety and Loss Prevention Policies and Procedures.

Skills

Interpersonal skills

Organizational skills

Action Oriented

Communicates Effectively

Customer Focus

Drives Results

Education

Highschool Diploma or Equivalent

Job description

The Home Depot Canada is hiring Freigh t Team Associates to stock merchandise, operate material handling equipment, and provide customer service on the sales floor. You will help maintain a clean, safe, and well-organized shopping environment and assist customers with their project needs.

This role requires physical stamina, the ability to lift and move items, and a readiness to work a flexible schedule including evenings and weekends. Prior retail or distribution experience is an asset.