Inventory Coordinator – Courtenay

GARDENWORKS Canada; Courtenay; On-site; CAD 52,000 - 58,000; Full time

Benefits offered by this job

Group benefits

Employee discount

Career growth

Plant-filled workplace

Job summary

GARDENWORKS is seeking an Inventory Coordinator to support store-level receiving operations. This role ensures accurate handling from delivery to sales floor, working closely with department managers and guests.

The position is full-time (40 hours/week) with a pay range of $25.00–$28.00 per hour. You will manage shipments, verify deliveries, and maintain organized documentation to keep the flow smooth and accurate.

Qualifications

• Detail-oriented and accurate in handling shipments, credits memos, and receiving paperwork.
• Able to keep receiving documents organized and drive smooth operations.
• Strong communication and proactive problem solving in a store-support role.

Responsibilities

• Process incoming shipments in CounterPoint POS, including POs, invoices, and quantity adjustments.
• Verify deliveries against packing slips and POs; flag discrepancies to the department manager.
• Maintain organized back-of-house storage and assist with backstock movement and pricing.
• Coordinate vendor returns and assist with return-to-vendor logistics.
• Support with physical inventory counts and seasonal changeovers.
• Operate material handling equipment safely and build strong vendor/driver relationships.

Skills

Detail-oriented

Organizational skills

Proactive communication

Self-directed

Tools

CounterPoint POS

Job description

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan. Join GARDENWORKS and play a key role in inspiring people to cultivate joy and beauty in their homes, gardens, and communities.

Full-Time | 40 hours/week | $25.00 – $28.00/hour

About The Role

The Inventory Coordinator is a store-level support role that keeps our receiving operation running smoothly and accurately. You'll work closely with department managers and leads — handling the day-to-day operational and administrative tasks tied to receiving so they can stay focused on their teams, their departments, and our guests. This is a detail-oriented, physically active role that sits at the centre of our product flow — from the moment a delivery arrives to the moment product hits the sales floor.

What You'll Be Doing

• Processing incoming shipments in our CounterPoint POS system, including purchase orders, invoices, and quantity adjustments
• Verifying physical deliveries against packing slips and POs, and flagging any discrepancies, shortages, or damages to the relevant department manager
• Keeping receiving documentation organized and moving accurately to the accounting team
• Coordinating vendor returns and assisting with return-to-vendor logistics
• Maintaining a clean, organized, and safe back-of-house storage area
• Supporting department managers and leads with backstock movement, floor replenishment, tagging, and pricing
• Assisting with physical inventory counts, cycle counts, and seasonal changeovers
• Operating material handling equipment (forklift, hand trucks, pallet jacks, flatbeds) safely
• Building solid working relationships with vendor reps and delivery drivers to keep receiving efficient

A Few Things To Know About This Role

• Workload is seasonal — volume increases significantly during spring setup, spring selling season, and holiday; flexibility and adaptability are essential
• During slower periods, you'll support general store operations as directed by your Store Manager
• Early morning start times, weekends, and some statutory holiday availability will be required during peak periods

Is This You?

• Are highly detail-oriented — catching a quantity discrepancy or a missing credit memo before it becomes someone else's problem is satisfying to you
• Take ownership of your systems and space — the back room, the paperwork flow, the POS records reflect your standards
• Communicate proactively — you flag issues early and give people the information you need without being asked
• Are comfortable working in a support function — you do your best work behind the scenes, helping others succeed
• Can shift gears without losing accuracy — peak season is high-volume and fast-moving; you stay organized under pressure
• Are physically capable and consistent — this role involves repeated lifting, extended time on your feet, and working in all weather
• Are reliable and self-directed — you follow established procedures, manage your time well, and don't need to be micromanaged
• Pick up new systems quickly — CounterPoint or similar POS/inventory software comes naturally to you, or you're motivated to learn it fast

Why You’ll Love Working Here

At GARDENWORKS, We Believe Our People Are At The Heart Of Everything We Do. We’re Committed To Creating a Supportive, Engaging, And Inspiring Workplace Where You Can Grow And Thrive. Our Full-time Team Members Enjoy

• Option to join our group benefits share program (health, dental, vision)
• A generous employee discount to bring home a little beauty of your own
• Opportunities for professional growth and development
• A vibrant, plant-filled workplace that inspires creativity and well-being