Inventory Control Coordinator

Colonial Group; Calgary; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Colonial Group in Calgary, Alberta is seeking an Inventory Control Coordinator to maintain a high level of inventory accuracy through robust cycle counting, audits, and ongoing staff training.

You will manage WMS data, investigate variances, and collaborate with operations to optimize inventory flow and customer service, ensuring counts align with policies and client expectations.

Qualifications

• Minimum 2 years hands-on inventory control with a WMS.
• Excellent communication skills (written and verbal).
• Strong numerical/math abilities and attention to detail.

Responsibilities

• Maintain inventory accuracy physically and systemically by monitoring moves and performs audits.
• Investigate variances, escalate discrepancies and implement corrective actions.
• Ensure accurate WMS setup and maintenance (item master, locations, replenishment, cycle counts).
• Plan and execute cycle counts and physical counts per policies and customer needs.
• Coordinate handling of damaged/defective product and customer claims.
• Report operational accuracy and variances to management and customer service levels.
• Communicate inventory issues with management and customers and propose improvements.
• Support operations team to optimize inventory flow and placement for efficiency.
• Document and update inventory control procedures and SOPs.
• Assist in training team members on operations SOPs.

Skills

Communication skills

MS Office

Customer service

Math skills

Organization

Problem solving

Adaptability

Lifting 30-50 lbs

Standing for long periods

Flexibility

Relationship building

Policy adherence

Tools

WMS

Job description

SUMMARY

Reporting to the Operation Supervisor, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits.

RESPONSIBILITIES

• Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
• Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
• Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
• Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
• Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
• Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
• Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
• Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
• Provides communication and suggests inventory and process related improvements.
• Works closely with operations team to control inventory flow and placement to maximize efficiency.
• Reports inventory control activity and performance results as further defined by management and customer service level agreements.
• Creates and maintains up-to-date inventory control procedures.
• Assists where necessary in training team members on operations SOPs

EXPERIENCE

Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System.

REQUIREMENTS

• Excellent communication skills both written and verbal
• Good computer skills (MS Office)
• Service orientated with strong customer service skills and commitment to quality of work
• Good mathematical skills
• Organized and shows strong attention to detail
• Problem solving skills with the ability to seek alternative solutions
• Ability to adapt to changes quickly, as well as, work under time pressures
• Ability to lift 30lbs – 50 lbs
• Able to stand throughout the day
• Ability to be flexible in daily work assignments
• Ability to develop and maintain relationships with team members
• Thorough knowledge and adherence to company policies and procedures

SCHEDULE

Monday - Friday, 6:00am - 2:30pm