Interpreter - Contract, Full-Time [FTS]

Vanaqua; Vancouver; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits plan

Employee and Family Assistance Program

Company discounts

Positive, mission-driven environment

Pre-employment requirements completion

Job summary

Vancouver Aquarium is seeking an Interpreter to deliver engaging interpretive programs in the galleries, inspiring visitors to conserve aquatic ecosystems. The role emphasizes dynamic demonstrations, 4D theatre, and hands-on activities for diverse audiences.

You will also provide outstanding customer service, assist with events and training, and support program development while upholding safety and environmental commitments. Evening and weekend availability is required.

Qualifications

• Demonstrated experience in Biology or a related field.
• Knowledge of aquatic conservation and marine mammals.
• First-Aid Certification not required, but an asset.

Responsibilities

• Deliver a variety of interpretive programs and activities in the galleries with emphasis on conservation.
• Provide excellent customer service to visitors and respond to general inquiries.
• Assist with special events, training, and supervision of practicum students and interns.
• Assist the Interpretive Delivery Team with program development and maintenance.
• Support safety standards and EMS protocols and model the company values.

Skills

Public speaking

Science communication

Audience adaptation

Organizational skills

Interpersonal skills

MS Office

Team player

Adaptability

Education

Biology background

Aquatic conservation knowledge

First aid beneficial

Tools

Microsoft Office Suite

Job description

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

SUMMARY:

The Interpreter is responsible for delivering dynamic and effective interpretive programs in the galleries of the Vancouver Aquarium. These programs will amaze, engage and inspire the public to conserve aquatic ecosystems.

Job Accountabilities:

Positively represents the Vancouver Aquarium through great service by:

• Delivering a variety of successful interpretive programs and activities emphasizing conservation. Programs and activities may include 4D theatre, family programs, marine mammal shows, dive presentations, animal encounters, critter corners, discovery carts, roving and more.
• Providing exceptional customer service when interacting with visitors and answering general inquiries.

Provides support to the Interpretive Delivery Team by:

• Assisting with special events and promotions as needed.
• Assisting with training, evaluation, recognition and general supervision of work of practicum students and interns.
• Assisting the Manager, Guest Programming with program development and maintenance.

Consciously desires to improve the Vancouver Aquarium and its processes by:

• Actively demonstrating the company’s values and code of conduct.
• Maintaining organizational safety standards.
• Continually improving our impact on the environment and greening of operations through support of Environmental Management Systems (EMS) protocols.

QUALIFICATIONS:

Education and Experience

• Demonstrated experience in Biology or a related field.
• Knowledge of aquatic conservation and marine mammals.
• First-Aid Certification not required, but an asset.

Skills

• Outstanding public speaking skills, with demonstrated experience in science communication and collaborator engagement.
• Able to tailor presentations and materials to diverse audiences.
• Strong organizational skills and able to work independently and as an effective member of the team.
• Excellent interpersonal and relationship building skills.
• Proficient in Microsoft Office Suite.
• Able to learn and adapt in a constantly changing environment.
• Self-motivated, enthusiastic, energetic personality and positive attitude.

WORKING CONDITIONS:

• Full-time, Contract.
• Job requires the ability to stand for extended periods of time.
• Job involves communication with audiences of all ages and learning abilities.
• Flexibility and availability in schedule are required during the week, including evenings, weekends and holidays.
• Must be available Tuesday to Saturday or Sunday to Thursday.

WHAT WE OFFER:

• Competitive hourly wage of $22.00
• Comprehensive Benefits Plan available for eligible team members
• Employee and Family Assistance Program
• Company Discounts
• Fun, supportive work environment with a mission-driven team
• Successful completion of pre-employment requirements

The Vancouver Aquarium is an equal opportunity employer committed to building a diverse and inclusive workplace. Candidate applications are reviewed by hiring professionals, and Artificial Intelligence is not used to screen, assess, or select candidates. Accommodation is available at every stage of the recruitment process. If you require accommodation, please contact the HR department.