International Mobility Assistant

British Columbia Institute of Technology; Burnaby; On-site; CAD 56,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Flexible hybrid work arrangements

Wellness program

Continuing education

Job summary

BCIT’s International Mobility Assistant will provide administrative support for international mobility programs, coordinating enrollment, events, and communications for incoming and outgoing students. The role acts as the first contact for mobility programs, recruitment, and partnerships, ensuring timely delivery of services and accuracy of records.

The position requires strong organization, proficient IT skills, and the ability to work with diverse stakeholders across campuses and partner

Qualifications

• Education requirement: Grade 12 plus two years post-secondary in Business Administration, Marketing, Computer Systems, or related courses.
• Experience: two years general plus two years in postsecondary education with international students and programming.
• Software: proficiency in Microsoft Office (Word/Excel), Adobe Connect Pro, Publisher.

Responsibilities

• Coordinate department-wide functions for the international mobility program.
• Provide information and assistance to students, staff, and partners.
• Schedule meetings, take minutes, and maintain records and timetables.

Skills

Microsoft Office

Adobe Connect Pro

Publisher

Written and verbal communication

Team collaboration

Education

Grade 12 plus 2 years post-secondary in related field

Two years general + two years postsecondary in education setting

Tools

Adobe Connect Pro

Publisher

Job description

At BCIT , people are at the heart of everything we do. Guided by our People Plan , Caring for Our People. Strengthening BCIT Together., we are committed to creating an environment where employees can thrive, grow, and feel a genuine sense of belonging. We foster healthy and supportive workplaces, invest in learning and development, strengthen connections across our community, and empower innovation and transformation. With a competitive compensation package, work-life balance, and opportunities for professional growth, BCIT offers a workplace where your contributions matter and your career can flourish. It’s one reason we’ve been recognized as one of BC's Top Employers for more than a decade.

Position Summary

BCIT’s International department is seeking a regular, full-time (1.0 FTE) International Mobility Assistant.

This position providesadministrative support to ensure successful delivery of all international mobility programs for both incoming and outgoing students. Plans and implements actions required within the scope of the role to support the program development, organization, marketing, student enrollment, faculty and staff management and continuous operation of the department. Acts as the first point of contact for the international mobility programs, as well as for international Recruitment and Partnerships.

Duties & Responsibilities

• Responsible for the coordination and provision of department-wide functions associated with the operation and administration of the assigned program areas.
• Provides information and assistance on a variety of matters related to mobility programs to the schools, incoming and outgoing students, staff, international institutes and other internal/external partners/agencies.
• Supports the department in a collegial manner by performing administrative activities associated with the development of programs; advises management of any issues; prioritizes program administrative workload and performs any necessary follow-up. Reviews department timetabling requests, resolves conflicts and suggests alternative options, and maintains the department spreadsheet.
• Provides administrative and logistical support, inclusive of room bookings, catering, invitations, minute-taking and meeting preparation, as needed for departmental or Institute meetings and events, such as department meetings, orientation, pre- academic programs, information sessions, Program Advisory Committee ( PAC ), students’ awards, selection committees, interviews, department tour and school visits, exit interviews for outgoing students, as well as all enrolment and non-academic issues.
• Takes minutes at meetings, prepares drafts for review after the meetings, finalizes minutes by getting all required signatures/approvals and archiving minutes for future uses.
• Responds to general inquiries and re-routes emails to appropriate responder as needed.
• Acts on matters arising from correspondence. Supports international mobility team members on liaising with Program Heads to ensure international students are properly placed in their courses and meets all timelines as needed.
• Provides program information at BCIT or partner institutions to current and prospective students and industry clients, referring them to information resources, appropriate agencies, counselling, or faculty as required.
• Troubleshoots and resolves operational and administrative issues. Provides general information and redirection to students regarding who to contact or where to go for registration issues, course cancellations, refunds, transfers, records and course delivery; explains procedures and offers alternatives when appropriate; maintains records regarding transfer credit applications; assists in troubleshooting technical and system issues for students and faculty, with assistance from BCIT IT Services.
• Maintains confidentiality and applies discretion to supporting the selection committee activities, including supporting the scheduling of interviews and submitting e-hires, assisting with onboarding and orienting new employees, and assigning department office space and equipment.
• Initiates department purchase orders per budget guidelines to maintain office supplies, to ensure office equipment is serviced as necessary, and to performs routine office upkeep.
• Maintains awareness of Department and Program goals and objectives, establishing priorities and flagging impacted items/issues requiring immediate attention. Maintains and updates processes and procedures related to day-to-day operation of department.
• Maintains content for the International Recruitment and Partnership website, ensuring accuracy and currency of information; liaises with the International Student Centre on non-academic issues pertaining to international students, and adheres to applicable website policies and procedures.
• Assists with development of promotional materials for international Mobility initiatives. Interacts and communicates with the BCIT International and Marketing Coordinator to promote international activities and agreements through career fairs and information sessions.
• Supports the departmental attendance keeping by assisting with the full-year cycle of attendance maintenance according to Institute guidelines and collective agreements.
• Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP ).
• Undertakes related duties as assigned, consistent with the job grade for this position.

Qualifications

QUALIFICATIONS :

Definition: The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT . The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.

Education:

• Completion of Grade 12 plus completion of two years of post-secondary in Business Administration, Marketing, Computer Systems, or other related courses.

Experience:

• Two years’ general experience plus two years’ current, practical experience in postsecondary education, one of which includes working with international students and programming.

Software/Computer Application(s) and Expertise:

• Microsoft Office knowledge, including Word and Excel at the intermediate level.
• Demonstrated proficiency with Adobe Connect Pro and Publisher.

Communication/Interpersonal Skills:

• Excellent written and oral communication skills with proven ability to deal effectively with various levels of staff, faculty, administration, students and Industry partners with tact and diplomacy.
• Proven skills in writing a variety of correspondence including letters, memos and email.
• Demonstrated ability to work effectively in both independently and in a team environment.

Administrative Skills:

• Strong aptitude for planning, organization, coordination, prioritization and attention to detail.
• Strong problem solving, critical thinking, conceptual skills and ability to take initiative.
• Accurate keyboarding skills at 50 wpm.
• Proven ability to handle changing priorities, work to deadlines and make responsible decisions while maintaining high levels of customer service with minimum supervision.

Other Skills/Abilities:

• Strong ability to take initiative in making recommendations for marketing and communications improvement and improving and streamlining office processes.

Additional Information

Benefits – Why you’d love working with us

• Competitive pay
• Minimum of fifteen days of vacation prorated per year
• Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
• Defined benefit pension plan with employer contributions
• Flexible hybrid work arrangements available
• Access to most BCIT Flexible Learning courses free of charge
• Wellness and Employee Assistance programs
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
• Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

BCIT is committed to equity, diversity, and inclusion and to promoting opportunities in hiring individuals who have been historically underrepresented in our workforce, BCIT , and the larger community. We strongly encourage Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+ to apply. While all qualified candidates are encouraged to apply, Canadian citizens and permanent residents will be given priority.

Salary Range

Salary Range Salary Grade 6: $56,241 - $60,872 per annum.

Additional Salary Information

External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.

Required fields are indicated with an asterisk (*)

• * What is the highest level of education attained? Successful candidates may be required to submit official transcript(s) from the granting institution for verification.
  • GED
  • High School Diploma
  • Certificate
  • Diploma
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • PHD
• * How many years of experience do you have in this type of position?
  • 0-1
  • 1-2
  • 3-5
  • 6-9
  • 10+
• * New employees to BCIT are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. The salary is prorated based on percentage and term of appointment. Please select which statement best describes your situation:
  • I am a current BCIT employee, this is not applicable to my situation.
  • I am not a current BCIT employee and would be satisfied with placing at the minimum of the indicated salary range.
  • I am not a current BCIT employee and would not be satisfied with placing at the minimum of the indicated salary range.
• * All positions at BCIT require on campus presence at the applicable campus location(s). This means the successful candidate must be able to and willing to relocate to the Lower Mainland. Please select from the following that best describes your situation:
  • I currently reside in the Lower Mainland
  • I do not currently reside in the Lower Mainland, however I am willing and able to relocate if found to be the successful candidate
  • I do not currently reside in the Lower Mainland and I am unwilling to relocate

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil‑Waututh).