Internal Communications Specialist – Banking

BeachHead Inc.; Toronto; On-site; CAD 24,000 - 43,000; Full time

Job summary

BeachHead Inc. is seeking an Internal Communications Specialist - Banking to support planning, development, execution, and measurement of internal communications that keep employees informed and engaged with organizational priorities.

The ideal candidate is a strong writer and organized project coordinator with experience delivering messages across multiple channels, including intranet, email, and town halls.

Qualifications

• Post-secondary education in Communications, Marketing, PR, Journalism, or related field.
• 2-5 years of experience in corporate or internal communications.
• Experience creating, publishing, and managing content on SharePoint or similar platforms.
• Proficiency in Microsoft 365 applications (Outlook, PowerPoint, Teams, SharePoint).
• Strong writing, editing, and proofreading skills.
• Experience managing digital channels and content management systems.
• Excellent organizational skills with the ability to handle multiple priorities.

Responsibilities

• Draft internal communications aligned with corporate strategy and branding.
• Translate initiatives into concise internal messaging.
• Manage email formatting and distribution for readability.
• Track KPIs like open rates and click-through.
• Develop reports with actionable insights for stakeholders.
• Maintain calendars and coordinate multi-initiative deliverables.
• Manage intranet channels and publish refresh content.
• Monitor engagement and optimize channels.
• Support governance, inventories, and review processes.
• Plan and execute internal events such as town halls.
• Coordinate event logistics and prepare presentations.
• Collaborate with cross-functional teams to validate messaging.
• Align communications with Change Management timelines.
• Build stakeholder relationships for consistent messaging.

Skills

Strong writing

Organizational skills

Cross-functional collaboration

Content strategy

Education

Post-secondary education in Communications, Marketing, PR, Journalism, or related field

Tools

SharePoint

Microsoft 365

Outlook

PowerPoint

Teams

Job description

Are you a skilled communicator ready to support internal engagement?

Working with one of our top financial clients, this role calls for an Internal Communications Specialist - Banking. This position involves supporting the planning, development, execution, and measurement of internal communications to ensure employees receive clear, timely, and engaging information aligned with organizational priorities. The successful candidate will be a strong writer, organized project coordinator, and collaborative partner experienced in managing communications across multiple channels.

Pay rate range (CAD): $17.60/hr - $31.40/hr

Responsibilities

• Draft internal business communications, ensuring clarity, consistency, and alignment with corporate strategy and brand standards
• Translate complex initiatives and updates into concise, engaging messaging for internal audiences
• Manage email formatting and distribution to maximize readability and impact
• Track communication performance using defined KPIs, including open and click-through rates
• Develop reports to provide actionable insights and recommendations for stakeholders
• Maintain communication calendars and coordinate deliverables for multiple initiatives
• Manage and update internal communication channels, including intranet platforms
• Create, publish, and refresh intranet content, news, announcements, and resource pages
• Monitor engagement metrics, identifying opportunities for channel optimization
• Support content governance through maintaining standards, inventories, and review processes
• Assist in planning and executing internal events such as town halls and leadership meetings
• Coordinate event logistics, develop agendas, and prepare presentation materials
• Support post-event follow-up and engagement strategies
• Collaborate with cross-functional teams to gather information and validate messaging
• Partner with Change Management teams to align communications with change initiatives and project timelines
• Build and maintain stakeholder relationships to ensure consistent messaging across channels

Desired Skill-Set

• Post-secondary education in Communications, Marketing, Public Relations, Journalism, or related field
• 2-5 years of experience in corporate or internal communications, employee engagement, or related discipline
• Experience creating, publishing, and managing content on SharePoint or similar digital platforms
• Proficiency in Microsoft 365 applications (Outlook, PowerPoint, Teams, SharePoint)
• Strong writing, editing, and proofreading skills
• Experience managing digital communication channels and content management systems
• Excellent organizational skills with the ability to handle multiple priorities

Nice to Have

• Experience with communication analytics and reporting
• Graphic design and presentation design skills
• Experience working in high-volume, fast-paced environments
• Previous experience in a financial industry or at a major bank

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.