Communications Specialist to support internal communications using SharePoint and digital communication channels - JP1923

S I Systems; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

InvestorLine is seeking a Communications Specialist to support internal communications using SharePoint and digital channels. Hybrid role in Downtown Toronto, 2-3 days in office, Mondays and Wednesdays required.

The ideal candidate will be a strong writer and organized project coordinator with experience across multiple channels. The role involves drafting communications, managing intranet content, tracking KPIs, and collaborating with Change Management and other teams within the Strategy &

Qualifications

• Bachelor-level education in a communications-related field.
• 2-5 years of experience in corporate/internal communications or employee engagement.
• Hands-on experience creating, publishing, and maintaining content in SharePoint and other digital channels.
• Proficiency with Microsoft 365 apps (Outlook, PowerPoint, Teams, SharePoint).
• Strong writing, editing and proofreading skills.
• Experience managing digital content and intranet platforms.
• Excellent organizational skills to manage multiple priorities.

Responsibilities

• Draft internal business communications and ensure alignment with strategy and brand.
• Translate complex initiatives into clear internal communications.
• Manage email formatting and distribution across platforms for readability and impact.
• Track and analyze communication performance against KPIs.
• Develop summaries translating data into insights for stakeholders and leadership.
• Maintain communication calendars and coordinate deliverables across initiatives.
• Manage InvestorLine's internal channels, intranet, news, and resource pages.
• Monitor channel performance and drive improvements in reach and engagement.
• Support governance with publishing standards and content inventories.
• Recommend new approaches to improve digital communication effectiveness.
• Support planning and execution of internal events and engagement sessions.
• Collaborate with cross-functional teams to reflect business priorities in messaging.
• Align communications with change strategies and project timelines.

Skills

Strong writing

Editing

Proofreading

Project coordination

Cross-functional collaboration

Content governance

Stakeholder management

Education

Post-secondary education in Communications/Marketing/Public Relations/Journalism

Tools

SharePoint

Microsoft 365 apps

Intranet platforms

Email distribution tools

Job description

Communications Specialist to support internal communications using SharePoint and digital communication channels - JP1923

Duration: 12 months (possibility of extension)

Location: Hybrid - Downtown Toronto - 2-3x/week in office, Monday and Wednesday required

The InvestorLine team is looking to backfill a Communications Specialist role to support the planning, development, execution, and measurement of internal communications. This role helps ensure employees receive clear, timely, and engaging information that supports business priorities, change initiatives, and organizational goals. The successful candidate is a strong writer, collaborative partner, and organized project coordinator with experience managing communications across multiple channels.

This role primarily works with the Hiring Manager, but at times collaborates Change Management and other cross-functional teams. The role will operate within the broader InvestorLine Strategy & Platforms team of approximately 15 employees.

Must Haves

• Post-secondary education in Communications, Marketing, Public Relations, Journalism, or a related field.
• 2-5 years of experience in corporate communications, internal communications, employee engagement, or a related discipline.
• Hands-on experience creating, publishing, and maintaining content in SharePoint and other digital communications platforms.
• Proficiency in Microsoft 365 applications, including Outlook, PowerPoint, Teams, SharePoint, and related collaboration tools.
• Strong writing, editing, and proofreading skills.
• Experience managing digital communication channels and content management systems, including intranet platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Nice to Have

• Experience with communication analytics and reporting
• Graphic design, and presentation design experience is an asset.
• Former high volume, fast-paced environment experience
• Former banking or former Financial Industry experience

Responsibilities

Communication Support & Coordination

• Draft internal business communications, ensuring clarity, consistency, and alignment with InvestorLine's strategy and the brand.
• Translate complex business initiatives and project updates into clear, concise, and engaging communications for internal audiences.
• Manage email formatting and distribution to optimize readability, accessibility, and impact across platforms.
• Track and analyze communication performance against defined KPIs, including open rates, click-through rates, and engagement metrics.
• Develop reporting summaries that translate performance data into actionable insights and recommendations for stakeholders and leadership.
• Maintain communication calendars and support the coordination of communication deliverables across multiple initiatives.
• Manage and maintain InvestorLine's internal communication channels, including the intranet, ensuring content is accurate, current, and easy to navigate.
• Create, publish, and update intranet content, news articles, announcements, and resource pages.
• Monitor channel performance and engagement metrics, identifying opportunities to improve reach, awareness, and employee experience.
• Support content governance by maintaining publishing standards, content inventories, and review processes.
• Recommend new approaches and best practices to enhance the effectiveness of digital communication channels.

Event Management

• Support the planning and execution of internal events, including town halls, leadership meetings, and employee engagement sessions.
• Coordinate agendas, logistics, communications, and post-event follow-up activities.
• Assist in developing event materials, including presentations, speaking notes, briefing documents, and run-of-show plans.
• Support audience engagement strategies and event measurement activities.
• Design and presentation development experience is considered an asset.

Cross Functional Collaboration

• Collaborate with cross-functional teams to gather information, validate messaging, and ensure communications reflect business priorities and stakeholder needs.
• Partner closely with Change Management teams to support business initiatives and translate change impacts into clear and effective communications.
• Align communications with change strategies, project timelines, and organizational objectives.
• Build strong relationships with stakeholders to ensure consistent messaging across channels and initiatives.

Duration: 12 months (possibility of extension)

Location: Hybrid - Downtown Toronto - 2-3x/week in office, Monday and Wednesday required

The InvestorLine team is looking to backfill a Communications Specialist role to support the planning, development, execution, and measurement of internal communications. This role helps ensure employees receive clear, timely, and engaging information that supports business priorities, change initiatives, and organizational goals. The successful candidate is a strong writer, collaborative partner, and organized project coordinator with experience managing communications across multiple channels.

This role primarily works with the Hiring Manager, but at times collaborates Change Management and other cross-functional teams. The role will operate within the broader InvestorLine Strategy & Platforms team of approximately 15 employees.

Must Haves

• Post-secondary education in Communications, Marketing, Public Relations, Journalism, or a related field.
• 2-5 years of experience in corporate communications, internal communications, employee engagement, or a related discipline.
• Hands-on experience creating, publishing, and maintaining content in SharePoint and other digital communications platforms.
• Proficiency in Microsoft 365 applications, including Outlook, PowerPoint, Teams, SharePoint, and related collaboration tools.
• Strong writing, editing, and proofreading skills.
• Experience managing digital communication channels and content management systems, including intranet platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Nice to Have

• Experience with communication analytics and reporting
• Graphic design, and presentation design experience is an asset.
• Former high volume, fast-paced environment experience
• Former banking or former Financial Industry experience

Responsibilities

Communication Support & Coordination

• Draft internal business communications, ensuring clarity, consistency, and alignment with InvestorLine's strategy and the brand.
• Translate complex business initiatives and project updates into clear, concise, and engaging communications for internal audiences.
• Manage email formatting and distribution to optimize readability, accessibility, and impact across platforms.
• Track and analyze communication performance against defined KPIs, including open rates, click-through rates, and engagement metrics.
• Develop reporting summaries that translate performance data into actionable insights and recommendations for stakeholders and leadership.
• Maintain communication calendars and support the coordination of communication deliverables across multiple initiatives.

Digital Communication Channel Management

• Manage and maintain InvestorLine's internal communication channels, including the intranet, ensuring content is accurate, current, and easy to navigate.
• Create, publish, and update intranet content, news articles, announcements, and resource pages.
• Monitor channel performance and engagement metrics, identifying opportunities to improve reach, awareness, and employee experience.
• Support content governance by maintaining publishing standards, content inventories, and review processes.
• Recommend new approaches and best practices to enhance the effectiveness of digital communication channels.

Event Management

• Support the planning and execution of internal events, including town halls, leadership meetings, and employee engagement sessions.
• Coordinate agendas, logistics, communications, and post-event follow-up activities.
• Assist in developing event materials, including presentations, speaking notes, briefing documents, and run-of-show plans.
• Support audience engagement strategies and event measurement activities.
• Design and presentation development experience is considered an asset.

Cross Functional Collaboration

• Collaborate with cross-functional teams to gather information, validate messaging, and ensure communications reflect business priorities and stakeholder needs.
• Partner closely with Change Management teams to support business initiatives and translate change impacts into clear and effective communications.
• Align communications with change strategies, project timelines, and organizational objectives.
• Build strong relationships with stakeholders to ensure consistent messaging across channels and initiatives.

Disclaimer:

AI may be used in evaluating candidates.

This posting is for an existing vacancy.