Internal Communications Coordinator

Earls Kitchen + Bar; Vancouver; Hybrid; CAD 50,000 - 57,000; Full time

Benefits offered by this job

Health care benefits

Hybrid work model

3 weeks vacation

Discount card (Earls 50%)

Dog-friendly office

Job summary

Earls Kitchen + Bar is seeking an Internal Communications Coordinator to join our People Operations team at the Head Office in Vancouver, BC. You will help craft engaging internal messages and collaborate with teams across the organization to strengthen Earls' voice.

This role emphasizes meeting deadlines, attention to detail, and cross-functional partnership to support cultural initiatives, Town Halls, ERGs, and intranet adoption across North America.

Qualifications

• Degree or Diploma in Communications, Creative Writing, or related field is an asset. Comparable work experience would also be considered.
• 0-2 years of experience working in Communications or related fields is an asset.
• Strong written and verbal communication skills with a keen eye for detail are essential.
• Excellent interpersonal skills with a demonstrated ability to collaborate with cross-functional teams, build strong partnerships, and contribute to an engaging team environment.
• Strong organizational and time management skills are required, with the ability to work independently, prioritize tasks effectively, and manage multiple priorities and projects.
• The ability to observe and maintain confidentiality.
• Experience working in a restaurant or hospitality-focused environment is considered an asset.

Responsibilities

• Write, edit, and produce compelling multimedia communications for internal audiences including newsletters, company-wide emails, intranet content, global communications via intranet, urgent employee communications, and presentations.
• Maintain and contribute to the internal corporate planning and implementation of corporate strategies and tools to maximize effectiveness, support in driving cultural initiatives, and set stores and head office up for success.
• Uphold and continuously support in elevating internal brand standards to ensure consistency and strengthen Earls' internal brand identity.
• Support the development and execution of communication plans and end-to-end event management for internal cultural initiatives, large-scale company events (such as Town Halls), and Employee Resource Groups (ERGs), as assigned by the Director of Training and Development.
• Ensure internal messages are communicated clearly, timely, and effectively to unite cross-functional teams across North America.
• Uphold high editorial standards and contribute to maintaining the organization's brand voice in media, digital, and print communications.
• Monitor and evaluate communication trends and business needs to continuously improve the effectiveness of employee communication strategies, methods, and platforms.
• Refine rough draft content to ensure clarity and alignment with communication objectives.
• Advocate for and drive adoption of the company intranet and newsletter by regularly connecting with staff and promoting these tools.
• Liaise with Head Office Departments and Operations to provide top-tier internal communications, offering guidance, tools, and best practices that support company growth.
• Support internal communications projects as assigned by the Director of Training and Development.

Skills

Written & verbal communication

Cross-functional collaboration

Attention to detail

Time management

Education

Degree or Diploma in Communications or related field

Tools

Google Suite

Canva

Job description

Do you have a way with words? Do you believe that communication is the key to bringing people together? Earls Kitchen + Bar is looking for an Internal Communications Coordinator to join our People Operations team at our Head Office in Vancouver, BC.

As the successful candidate, you will engage the internal Earls audience with your playful communication skills while maintaining an authentic Earls voice. You excel at meeting deadlines, are detail-oriented, and thrive working as part of a team; you will work cross-functionally with people in every corner of the organization. Being dynamic and having a high level of urgency are essential for this position.

Role Responsibilities

• Write, edit, and produce compelling multimedia communications for internal audiences including newsletters, company-wide emails, intranet content, global communications via intranet, urgent employee communications, and presentations.
• Maintain and contribute to the internal corporate planning and implementation of corporate strategies and tools to maximize effectiveness, support in driving cultural initiatives, and set stores and head office up for success.
• Uphold and continuously support in elevating internal brand standards to ensure consistency and strengthen Earls' internal brand identity.
• Support the development and execution of communication plans and end-to-end event management for internal cultural initiatives, large-scale company events (such as Town Halls), and Employee Resource Groups (ERGs), as assigned by the Director of Training and Development.
• Ensure internal messages are communicated clearly, timely, and effectively to unite cross-functional teams across North America.
• Uphold high editorial standards and contribute to maintaining the organization's brand voice in media, digital, and print communications.
• Monitor and evaluate communication trends and business needs to continuously improve the effectiveness of employee communication strategies, methods, and platforms.
• Refine rough draft content to ensure clarity and alignment with communication objectives.
• Advocate for and drive adoption of the company intranet and newsletter by regularly connecting with staff and promoting these tools.
• Liaise with Head Office Departments and Operations to provide top-tier internal communications, offering guidance, tools, and best practices that support company growth.
• Support internal communications projects as assigned by the Director of Training and Development.

Qualifications

• Degree or Diploma in Communications, Creative Writing, or related field is an asset. Comparable work experience would also be considered.
• 0-2 years of experience working in Communications or related fields is an asset.
• Strong written and verbal communication skills with a keen eye for detail are essential.
• Excellent interpersonal skills with a demonstrated ability to collaborate with cross-functional teams, build strong partnerships, and contribute to an engaging team environment.
• Strong organizational and time management skills are required, with the ability to work independently, prioritize tasks effectively, and manage multiple priorities and projects.
• The ability to observe and maintain confidentiality.
• Strong proficiency with Google Suite (Mail, Sheets, Slides, Cal, and Meet) and Canva is required.
• Experience working in a restaurant or hospitality-focused environment is considered an asset.

Bonus Points

• A sense of humour.
• A serious passion for food - we like to eat around here (sometimes wine is involved).
• Open to personal development and growth.
• The drive to succeed and the passion to be a part of Earls growth.
• Big team player – able to be both a leader and also support those around them.

What We Offer

• Competitive annual salary ranging from $50,000 to $57,000, commensurate with experience and qualifications, complemented by all the perks and benefits below
• Comprehensive health care benefits effective from your first day
• A healthy lifestyle spending account to support you in living your best life
• Employee Assistance Program
• Earls 50% discount card for food and drinks at all Earls Kitchen + Bar, the Beachhouse, Birdies Eats & Drinks, LOCAL Public Eatery, and JOEY Restaurants locations
• 3 weeks vacation
• Make Life Awesome Week
• Opportunity to be a part of our partner-led Employee Resource Groups (ERG), designed to bring our greater communities together through mutual causes and shared experiences
• Flexibility with our Hybrid work from home/office model
• Bring your furry friend to work in our dog-friendly office
• Office amenities include a rooftop patio, lockers, showers, a full kitchen, and collaborative workspaces
• Travel opportunities for company events, new restaurant openings, and more!
• Leadership programs with career development and opportunities for advancement
• Awards, recognitions, team-building events, and more!

Earls is an equal-opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.