Intern - Sales Support (FAM)

Kensington; Toronto; Hybrid; CAD 23,000 - 32,000; Full time

Job summary

Kensington delivers the world’s most personal travel experiences, tailoring journeys with private guides in 120+ countries.

Step into a Co-op Intern role in our Sales Support Department, gaining exposure to familiarization trips, cross-functional collaboration, and training audit tasks. This full-time, hybrid internship offers hands-on experience across sales, marketing, and product operations.

Qualifications

• Currently enrolled in a post-secondary program in Hospitality, Tourism, Business Administration, or a related field.
• Strong organizational skills with excellent attention to detail and ability to multitask.
• Excellent written and verbal communication, professional with internal teams and external partners.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Strong analytical and problem-solving abilities.

Responsibilities

• Audit training completion and assist with feedback collection.
• Upload presentations to LMS and manage scheduling/recording.
• Assist in flight quoting as part of the process.
• Support hotel inspections by cross-referencing lists with historical trip records.
• Contribute to trip logistics review, including transfers for groups.

Skills

Organizational skills

Communication skills

MS Office proficiency

Analytical skills

Education

Post-secondary student in Hospitality/Tourism/Business Admin or related field

Tools

Excel

Word

PowerPoint

Outlook

Job description

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

Step into the role of Co-op Intern within our Sales Support Department, where you'll immerse yourself in an enriching experience that offers extensive industry exposure. From participating in the complete planning cycle of familiarization trips to engaging with various departments like sales, marketing, learning and development, and product, this internship promises a comprehensive understanding of our operations.

Industry Exposure: Get involved in every phase of familiarization trip planning, gaining firsthand exposure to the intricacies of our operations. Diverse Tasks: Embark on a dynamic learning journey by undertaking a diverse range of responsibilities. From ensuring training completion through auditing to contributing to hotel inspections, your tasks will encompass various facets of our operations.

Key Responsibilities

• Audit Feedback: Verify the completion of essential training modules and assist with feedback collection.
• Presentation Management: Handle the uploading of presentations to our Learning Management System (LMS), managing their scheduling and recording.
• Flight Quoting: Play a role in the quoting process for flights.
• Hotel Inspection Support: Assist in the process of hotel inspections by cross-referencing sales and product lists with historical trip records.
• Trip Logistic Review: Contribute to the final review process by double-checking transfers for groups.

Qualifications

• Currently enrolled in a post-secondary program in Hospitality, Tourism, Business Administration, or a related field.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills, with the ability to interact professionally with internal teams and external partners.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
• Strong analytical and problem-solving skills, with the ability to review information, identify discrepancies, and ensure accuracy.

Position Details: This is a full-time, hybrid internship offering $20 per hour for 40 hours per week.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team. We thank all candidates for their interest, however, only those selected for an interview will be contacted.