Intern - Email Lifecycle

Kensington; Toronto; Hybrid; CAD 23,000 - 32,000; Full time

Job summary

Kensington is seeking an Email Lifecyle Marketing Intern to join our marketing team in a full-time hybrid internship in Toronto. You will build and deploy CRM campaigns via HubSpot for B2C/B2B, QA thoroughly, and monitor automation flows to drive lead nurture and bookings. Strong writing, organization, and collaboration are essential.

You will gain hands-on experience in analytics, A/B testing, and weekly KPI reporting, with exposure to Asana or similar tools and a modern marketing workflow.

Qualifications

• Pursuing a degree in marketing, business, data, or related field.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Experience with email marketing platforms is a plus.

Responsibilities

• Build and deploy CRM lifecycle campaigns via HubSpot for B2C and B2B.
• QA: build, proof, and test campaigns across devices and dark mode.
• Monitor automation flows and support weekly KPI reporting.
• Assist with email task creation and customer journey mapping.

Skills

Organizational skills

Written & verbal communication

Collaboration

Marketing interest

MS Office

Project management tools (Asana/Smarts

Education

Pursuing degree in marketing, business, data or related field

Tools

HubSpot

Braze

Salesforce Marketing Cloud

Job description

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

Kensington Tours is a luxury travel company connecting travelers to 120 destinations around the world. Our marketing team brings that experience to life across every product line, and this internship puts you right in the middle of how that happens.

As our Email Lifecyle Marketing Intern, you'll get a real seat inside how a modern marketing team runs: the projects, the processes, and results. You'll leave with hands-on experience that drive real impact for the business.

What You'll Own

Email Development and Execution

• Build, schedule, and deploy CRM lifecycle marketing campaigns via HubSpot for B2C and B2B newsletters, promotional offers, webinars, seasonal campaigns, and always-on journeys.
• QA: Own the full email production from build to send - building, proofing, and QA-testing every campaign (UTM tags, links, personalization/dynamic content, rendering across devices/clients, dark mode, segmentation logic, and send lists) prior to deployment to ensure error-free, on brand delivery.
• Monitor and maintain automation flows (MQL, Desert journey and etc) that nurture leads and drive repeat bookings.

Analytics and Performance:

• Execute and report on A/B Testing on subject lines, send times, creative, copy and offers to continually improve open rates, click-through rates, and conversion.
• Support on pulling data for weekly reporting on campaign KPIs (open/click rates, conversion, leads attribution, list growth, unsubscribe) and translate results into actionable recommendations.

Project Management:

• Support email task creation, edits and updates
• Manage the upkeep of customer journey mapping

What You Bring

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfort working collaboratively across teams and levels.
• Interest in marketing, project management, business, data or a related field.
• Proficiency in Microsoft Office; experience with a project management tool such as Asana, Smartsheet, Monday.com, or MS Project is a plus.
• A proactive, solution-oriented mindset: you look for ways to make things run better.
• Experience in email marketing tools such as HubSpot, Braze, Salesforce Marketing Cloud

This is a full-time, hybrid internship offering $20 per hour for 40 hours per week.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

This internship is four months long, full-time, hybrid, and based at our office at 2 Queen Street East in Toronto. It runs from January to April 2027 and pays $20 per hour for 40 hours per week. (M-F working hours)