Intern - F2F Sales Enablement, Winter 2027

Kinvie; Toronto; Hybrid; CAD 28,000 - 39,000; Part time

Benefits offered by this job

Discretionary bonus

RRSP match

Benefits package

Employee Share Purchase Plan

Parental top-up

Generous vacation days

Job summary

EQ Bank is seeking a Co-op Student for Face-to-Face Sales Enablement to support the Operations & Enablement team. You will perform analytical, operational, compliance, and project support while contributing to business-as-usual activities and strategic initiatives.

You will collaborate across departments, develop reports and dashboards, and assist with data analysis, asset management improvements, and go-to-market campaigns. The role offers hybrid work and exposure to a top FinTech.

Qualifications

• Currently enrolled in a post-secondary co-op program in Business, Commerce, Finance, Economics, Operations, Analytics, or a related field.
• Strong analytical and problem-solving skills with close attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications.
• Ability to organize, validate, analyze, and interpret data from multiple sources and communicate clear findings.
• Strong written and verbal communication skills, including the ability to prepare professional reports and presentations.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, collaborative environment.
• Experience with Power BI, Salesforce, or data visualization tools is considered an asset.

Responsibilities

• Support day-to-day operations by providing analytical, administrative, reporting, and project coordination support.
• Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps, process improvements, and opportunities to enhance governance.
• Analyze mystery shop, customer complaint, coaching, and operational performance data to identify trends, risks, root causes, and opportunities for improvement.
• Assist with the development of an asset management model that improves inventory tracking, operational oversight, controls, and reporting.
• Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures, and audit evidence.
• Contribute to strategic initiatives, pilot programs, process improvements, go-to-market launches, promotional campaigns, and vendor activities.
• Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology, and Vendor Management.
• Complete ad hoc analysis and support additional team priorities as required.

Skills

Analytical thinking

Attention to detail

Microsoft Office

Power BI

Data interpretation

Education

Co-op program in business/analytics

Tools

Power BI

Salesforce

Data visualization tools

Job description

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

Work Term: January - April 2027

The Co-op Student, F2F Sales Enablement supports the Operations & Enablement team in delivering operational excellence across Equitable Bank's Face-to-Face Acquisition channel. The role provides analytical, operational, compliance, and project support while contributing to business-as-usual activities and strategic initiatives.

The position assists with internal process reviews, business reporting, asset management improvements, data analysis, go-to-market launches, promotional campaigns, and other priorities that support the effectiveness and growth of the channel.

The Core Responsibilities of the Job

• Support day-to-day operations by providing analytical, administrative, reporting, and project coordination support.
• Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps, process improvements, and opportunities to enhance governance.
• Analyze mystery shop, customer complaint, coaching, and operational performance data to identify trends, risks, root causes, and opportunities for improvement.
• Assist with the development of an asset management model that improves inventory tracking, operational oversight, controls, and reporting.
• Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures, and audit evidence.
• Contribute to strategic initiatives, pilot programs, process improvements, go-to-market launches, promotional campaigns, and vendor activities.
• Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology, and Vendor Management.
• Complete ad hoc analysis and support additional team priorities as required.

Let's Talk About You!

• Currently enrolled in a post-secondary co-op program in Business, Commerce, Finance, Economics, Operations, Analytics, or a related field.
• Strong analytical and problem-solving skills with close attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications.
• Ability to organize, validate, analyze, and interpret data from multiple sources and communicate clear findings.
• Strong written and verbal communication skills, including the ability to prepare professional reports and presentations.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, collaborative environment.
• Experience with Power BI, Salesforce, or data visualization tools is considered an asset.

What we offer [For full-time permanent roles]

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

To learn more, visit eqb.investorroom.com and eqbank.ca.