Intern - F2F Sales Enablement, Winter 2027

EQ Bank | Canada's Challenger Bank; Toronto; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive bonus

RRSP match

Benefits (medical, dental, vision)

Employee Share Purchase Plan

Career development

Generous vacation

Job summary

EQ Bank | Canada's Challenger Bank is seeking a Co-op Student for F2F Sales Enablement within the Operations & Enablement team. This role provides analytical, operational, compliance, and project support across the channel, with emphasis on business reporting, data analysis, and go-to-market initiatives.

The position is hybrid, based in Toronto, with office time at EQ Bank’s space. Enrolled in a post-secondary co-op program and proficient in Excel and Power BI are desired.

Qualifications

• Strong analytical and problem solving; detail oriented.
• Proficiency with Excel, PowerPoint, Word, and MS Office.
• Ability to organize, validate, analyze and interpret data from multiple sources.

Responsibilities

• Provide analytical, administrative, reporting and project coordination support.
• Review compliance and operational processes to identify gaps and improve governance.
• Analyze data trends to identify risks, root causes and opportunities for improvement.
• Develop asset management and inventory reporting; enhance oversight and controls.
• Prepare reports, dashboards, presentations, and process documentation.
• Collaborate with Sales, Operations, Compliance, Risk, Tech and Vendor management.

Skills

Analytical thinking

Data interpretation

Communication

Education

Post-secondary co‑op program

Tools

Power BI

Salesforce

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

Work Term: January - April 2027

The Co-op Student, F2F Sales Enablement supports the Operations & Enablement team in delivering operational excellence across Equitable Bank's Face-to-Face Acquisition channel. The role provides analytical, operational, compliance, and project support while contributing to business-as-usual activities and strategic initiatives.

The position assists with internal process reviews, business reporting, asset management improvements, data analysis, go-to-market launches, promotional campaigns, and other priorities that support the effectiveness and growth of the channel.

The Core Responsibilities of the Job

• Support day-to-day operations by providing analytical, administrative, reporting, and project coordination support.
• Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps, process improvements, and opportunities to enhance governance.
• Analyze mystery shop, customer complaint, coaching, and operational performance data to identify trends, risks, root causes, and opportunities for improvement.
• Assist with the development of an asset management model that improves inventory tracking, operational oversight, controls, and reporting.
• Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures, and audit evidence.
• Contribute to strategic initiatives, pilot programs, process improvements, go-to-market launches, promotional campaigns, and vendor activities.
• Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology, and Vendor Management.
• Complete ad hoc analysis and support additional team priorities as required.

Let's Talk About You!

• Currently enrolled in a post‑secondary co‑op program in Business, Commerce, Finance, Economics, Operations, Analytics, or a related field.
• Strong analytical and problem‑solving skills with close attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications.
• Ability to organize, validate, analyze, and interpret data from multiple sources and communicate clear findings.
• Strong written and verbal communication skills, including the ability to prepare professional reports and presentations.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast‑paced, collaborative environment.
• Experience with Power BI, Salesforce, or data visualization tools is considered an asset.

What we offer [For full‑time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top‑up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role. EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country’s seventh‑largest Schedule I bank by assets, which operates EQ Bank, Canada’s Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.