Intermediate/Senior Accident Benefits Advisor

Aviva Canada; Oakville; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

Ein etabliertes Unternehmen in der Versicherungsbranche sucht einen Intermediate/Senior Accident Benefits Advisor, um ein engagiertes Team zu unterstützen. In dieser Rolle sind Sie verantwortlich für die Bearbeitung und Lösung komplexer Unfallansprüche, die Schulung von Kunden über wichtige Änderungen und die Gewährleistung von Servicelevels. Mit einem wettbewerbsfähigen Vergütungspaket, flexiblen Arbeitsmodellen und herausragenden Entwicklungsmöglichkeiten bietet diese Position eine spannende Gelegenheit, in einem dynamischen Umfeld zu arbeiten, das sich für Vielfalt und Inklusion einsetzt. Wenn Sie eine Leidenschaft für Kundenservice und die Fähigkeit haben, in einem schnelllebigen Umfeld zu arbeiten, könnte dies die perfekte Rolle für Sie sein.

Benefits

Wettbewerbsfähiges Vergütungspaket

Jährliche Bonusberechtigung

Rentenersparnis

Gesundheitsleistungen

Wellness-Programme

Flexible Urlaubsregelung

Vielfalt und Inklusion Programme

Unterstützung für berufliche Bildung

Unterstützung für physische und mentale Gesundheit

Qualifications

• Mindestens 2 Jahre Erfahrung in der Bearbeitung von Accident Benefits-Versicherungsansprüchen.
• Erfahrung mit großen Verlusten ist von Vorteil.

Responsibilities

• Interpretation von Versicherungsverträgen und Verwaltung des gesamten Anspruchsprozesses.
• Schulung von Kunden über Änderungen im Auto-Reform.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisation

Versicherungsverträge interpretieren

Schnelles Lernen

Education

College Diploma/Associate Degree

CIP designation

Bachelor Degree in related field

Tools

Datenbanken

Versicherungssoftware

Job description

Intermediate/Senior Accident Benefits Advisor

Join our team at Aviva Canada as an Intermediate/Senior Accident Benefits Advisor. We are committed to our Values – Care, Commitment, Community, and Confidence – and are looking for customer-focused individuals to ensure the timely and equitable resolution of sophisticated Accident Benefit claims.

What You’ll Do

• Interpret insurance contracts, resolve policy coverages, and establish reserves according to corporate guidelines.
• Handle Accident Benefits claims appropriately based on your authority, knowledge, and expertise.
• Gather investigative reports, conduct independent medical examinations when needed, and collect statements from insureds, witnesses, and specialists.
• Educate customers and providers about auto reform changes.
• Manage all aspects of the claim process within company guidelines.
• Resolve claims issues related to legislation and settlement negotiations.
• Ensure service levels and quality standards are met.
• Educate insureds about the Premiere Healthcare network.
• Participate actively in training and file clinic sessions.

What You’ll Bring

• College Diploma/Associate Degree or equivalent experience.
• At least 2 years of Accident Benefits insurance claims handling experience.
• Large Loss experience is preferred.
• Post-secondary Education (College Diploma or Bachelor Degree) in a related field.
• CIP designation or working towards it is required.
• Excellent customer service and communication skills.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong organizational skills.
• Proficiency with various computer programs, databases, and software.

What You’ll Get

• Competitive rewards package including base salary, annual bonus eligibility, retirement savings, share plan, health benefits, wellness programs, and volunteer opportunities.
• Outstanding career development opportunities and support for professional education.
• Flexible vacation policy with the option to purchase additional days.
• Programs promoting diversity, equity, and inclusion.
• Corporate wellness initiatives supporting physical and mental health.
• Hybrid flexible work model.

Please note: We may use AI tools during the recruitment process. This position is posted both internally and externally. Aviva Canada provides accommodations for employees with disabilities—please contact your Talent Acquisition Partner if needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Insurance